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Medical Office Coordinator
2 months ago
Mercy is seeking a highly skilled and compassionate Medical Office Coordinator to join our team. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our physicians and staff.
Key Responsibilities- Greets and directs patients, visitors, and staff in a professional and courteous manner.
- Performs a variety of clerical duties, including data entry, patient scheduling, and insurance verification.
- Retrieves and secures patient information, provides forms, and secures signatures as needed.
- Answers incoming calls, sets appointments, and dispatches messages and/or calls for all employees.
- Monitors and revises physician schedules as appropriate.
- Performs patient care activities within the scope of data entry/processing and patient account functions.
- Establishes payment plans and collects payments.
- Answers questions on insurance claims, obtaining disability insurance benefits, home health care, medical equipment, surgical care, medical records, and patient referrals.
- High school diploma or equivalent required.
- One year of applicable medical office experience preferred.
- New hire must attend Clinic Core Front Desk Training through Clinical Education.
- Advanced Patient Service Representative title available for current Patient Service Reps who complete both Patient Service Rep and Advanced PR competencies.
- Tuition reimbursement up to $2,000 for continuing education.
- Health/Dental/Vision available after day one.
- Annual contribution of $100 per month to eligible dependent care FSA.
- Paid parental leave for new parents.
- 401K with employer match.
- Paid PTO for volunteering.
- Competitive salary.
- Future career growth.