Customer Advocacy Manager
6 hours ago
We are seeking a highly skilled and experienced Customer Advocacy Manager to join our team at 8x8. As a key member of our customer marketing team, you will be responsible for building and maintaining strong relationships with our customers to drive advocacy and engagement.
Key Responsibilities- Develop and execute customer engagement strategies to drive advocacy and retention
- Build and maintain relationships with key customers to identify opportunities for growth and improvement
- Collaborate with cross-functional teams to develop and implement customer-centric marketing campaigns
- Measure and analyze customer engagement metrics to inform future strategies
- Develop and maintain customer advocacy programs to drive customer loyalty and retention
- 5+ years of experience in customer marketing or a related field
- Proven track record of building and maintaining strong customer relationships
- Excellent communication and interpersonal skills
- Ability to analyze data and develop insights to inform customer engagement strategies
- Experience with customer advocacy programs and customer relationship management tools
We offer a competitive salary range of $114,000 - $190,000, depending on location and experience. We also offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
8x8 is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and diverse workplace culture that values and respects the contributions of all employees.
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