Insurance Customer Service Representative
2 days ago
**Job Summary**
As an Account Associate at State Farm Insurance, you will play a key role in providing exceptional customer service to our policyholders. Your primary responsibility will be to assist customers with their insurance needs, ensuring that their queries are addressed promptly and professionally.
**Key Responsibilities**
- Provide accurate and timely information to customers regarding their insurance policies and claims.
- Process policy changes and updates in our system, ensuring seamless customer experience.
- Handle incoming calls and emails from customers, resolving their inquiries and concerns in a professional manner.
- Collaborate with team members to resolve customer issues and ensure customer satisfaction.
- Maintain accurate customer records and update information as needed.
- Stay up-to-date with insurance products and industry trends to effectively assist customers.
- Follow company policies and procedures to ensure compliance with regulations and guidelines.
- Meet or exceed performance goals and targets set by the company.
**What We Offer**
We are committed to providing a supportive and dynamic work environment that fosters growth and development. As a valued member of our team, you will have access to ongoing training and development opportunities, enabling you to enhance your skills and knowledge in the insurance industry. If you are a customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity to join our team at State Farm Insurance.
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