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Administrative Assistant

2 months ago

Idaho Falls, Idaho, United States Idaho Housing and Finance Association Full time
Job Overview

We are looking for a courteous and detail-oriented Administrative Assistant to become a vital part of our organization. In this role, you will be the first point of contact for clients, managing phone communications and electronic correspondence, coordinating schedules, procuring office materials, and providing essential administrative support.

Why Join Our Team?

At Idaho Housing and Finance Association, we are committed to enhancing lives and empowering communities across Idaho. We prioritize housing solutions, self-sufficiency, and economic growth as the foundation of our mission. Our dedication to our employees is steadfast, as we recognize them as our most valuable asset. We offer competitive salary packages, comprehensive health benefits, and numerous opportunities for professional advancement.

Recognized as one of the premier workplaces in Idaho for over a decade, we invite you to be part of a dynamic and innovative organization that positively influences the lives of Idaho residents.

Key Responsibilities:

  • Address inquiries related to HUD Section 8 rental assistance programs, as well as questions from landlords, tenants, and other social service agencies.
  • Manage incoming correspondence and ensure it reaches the appropriate specialists.
  • Continuously update and maintain system information.
  • Support caseworkers by preparing necessary documentation, including Request for Tenancy Approval forms and leases.
  • Assist the public in completing pre-applications and scheduling necessary appointments.
  • Monitor and document all damage and unreported income claims.
  • Help with the processing of payments.

Qualifications:

  • Minimum of two years of experience with word processing software.
  • Typing proficiency of at least 65 words per minute.
  • High school diploma or equivalent is required.

Preferred Skills:

  • Two years of experience in an administrative or clerical role.
  • Proven ability to collaborate effectively within a team to meet departmental objectives.
  • Exceptional customer service skills.
  • Strong knowledge of spelling, punctuation, and standard office procedures and equipment.