Customer Service Representative

4 weeks ago


Nashville, Tennessee, United States Doublz Full time

About Doublz

Doublz is a quick-service restaurant that has been proudly serving the greater Los Angeles area for 25 years. We pride ourselves on providing fresh, high-quality food in a welcoming and unique ambiance that allows our customers to enjoy their experience.

Job Summary

We are seeking a Cashier to join our team. The ideal candidate will be warm and welcoming, promoting a comfortable dining environment and creating an exceptional dining experience for every guest.

Responsibilities

  • Follow all policies and procedures
  • Complete all assigned opening, running, closing duties and side work
  • On time and attend all shift meetings
  • Follow all health and service standards
  • Deliver and announce food & beverage to guests with accuracy, efficiency, and enthusiasm
  • Accommodate and fulfill any special requests for guests
  • Communicate and work with Expo, Kitchen Staff, and Bartenders to ensure orders are delivered timely and according to standards
  • Correct any issues courteously and quickly
  • Maintain a working knowledge of food and drink menu items, promotions, ingredients, and prep time
  • Maintain a clean workspace, adhering to food safety sanitation and safety guidelines
  • Assist team members with any additional tasks as needed

Requirements

  • One (1) year of previous running or service experience preferred
  • Willing to work a flexible schedule and weekends
  • Ability to effectively listen to and respond to customer needs
  • Strong work ethic, reliability, and attention to detail
  • Ability to multitask efficiently
  • Team player with a courteous, friendly, and professional demeanor

Benefits

  • Discounted employee meals
  • Living wage compensation ($15/hour)
  • Leadership opportunities & career growth


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