Strategic Account Executive

1 month ago


Cumberland, Maryland, United States Service Master of Allegany County Full time
About the Role

We are seeking a highly skilled Strategic Account Executive to join our team at ServiceMaster Clean. As a key member of our sales team, you will be responsible for developing and implementing selling strategies with a select portfolio of key accounts to drive profitable revenue growth.

Key Responsibilities
  • Develops, manages, and implements selling and account retention strategies with a select portfolio of key accounts of strategic importance to the business.
  • Initiates and drives new account growth with a limited number of high-value prospect accounts.
  • Leads the overall relationship with select strategic customers, develops multi-level contact strategies, and implements strategic selling plans for key customers.
  • Initiates and drives strategies and programs that expand market share with key accounts, sells, and oversees the implementation of new programs and new services.
  • Oversees the implementation of new services and solutions with new and existing customers across the network.
  • Coordinates and leverages internal resources, including account management team, operations, and customer service to drive revenue growth, customer satisfaction, and account retention.
  • Negotiates contracts and key terms and conditions to ensure account retention and profitability.
  • Represents the Company at a senior level with customers.
  • Works in conjunction with other selling teams to drive penetration at the regional and local levels.
  • Attends customer and industry events and leads customer meetings.
  • Collects and manages market and customer intelligence.
  • Develops and sustains multi-level relationships with account portfolio.
Requirements
  • 5+ years of experience in a national accounts sales or account management role in a services industry responsible for large B2B national and/or global customer relationships.
  • Strong relationship management skills.
  • Strong strategic thinking and strategic selling capabilities.
  • Excellent verbal and written communication skills.
  • Excellent presentation skills.
  • Ability to collaborate with and influence others.
  • Strong customer orientation and negotiation skills.
  • Skill in time management.
  • In-depth knowledge of the janitorial industry and marketplace preferred.
  • Bachelor's degree.
About ServiceMaster Clean

ServiceMaster Clean is a provider of cleaning and restoration services in both the residential and commercial markets, operating through an extensive service network with more than 65 years of experience.

The locally owned companies are backed by a national franchise network with more than 500 locations throughout the United States and serve more than 75,000 homes and businesses every day with a total commitment to customer satisfaction.

Their vast network of experts provides a range of commercial cleaning services, including carpet cleaning, hard surface floor care, janitorial services, upholstery cleaning, and tile and grout cleaning.

ServiceMaster Clean is among the ServiceMaster family of brands. To learn more about ServiceMaster Clean, visit https://www.servicemasterclean.com/.



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