Client Service Representative
3 days ago
We are seeking a highly skilled Client Service Representative to join our team at Gentiva. As a key member of our team, you will be responsible for ensuring the highest level of quality assurance in our client care settings.
Key Responsibilities- Provide exceptional customer service and sales support to our clients
- Conduct quality assurance visits to ensure compliance with our policies and procedures
- Communicate effectively with clients and responsible parties to coordinate service plans
- Introduce new personal care assistants to clients and ensure a smooth transition
- Document all client communications and interactions in our Matrix system
- Collaborate with branch and staffing managers to resolve client concerns and prevent unnecessary discharges
- High school diploma or equivalent required; bachelor's degree preferred
- Two years of previous office experience and knowledge of filing
- Two to five years of customer service experience preferred
- Knowledge of Matrix and state and federal laws pertaining to the industry
- Strong communication, interpersonal, and organizational skills
- Extensive telephone use required; local car travel also required
- Comprehensive benefits package, including health insurance, 401k plan, tuition reimbursement, and PTO
- Opportunity to participate in a fleet program
- Competitive salaries and mileage reimbursement
- Professional growth and development opportunities
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Client Service Representative PC
5 hours ago
Oak Ridge, Tennessee, United States Gentiva Personal Care Full timeGentiva Personal Care is seeking a skilled Client Service Representative PC to join our team. As a key member of our client care team, you will be responsible for ensuring the highest level of service and support for our clients and their families. Your primary focus will be on quality assurance, customer service, and sales support for Gentiva Personal...
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Client Service Liaison
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Ambassador
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Oak Ridge, Tennessee, United States Acrisure LLC Full timeAbout Acrisure LLCAcrisure LLC is a leading global financial services company that combines innovative technology with a human touch to provide a wide range of financial products and services to businesses and individuals. With a strong entrepreneurial spirit, we empower our clients to protect and grow their assets, including insurance, reinsurance, cyber...
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Territory Sales Representative
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Patient Service Representative
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Patient Service Representative
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Customer Service Representative
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Customer Service Representative I
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Customer Service Representative I
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Customer Service Representative I
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