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Customer Service Representative

2 months ago

Oak Ridge, Tennessee, United States Sage Kohler - State Farm Agent Full time
Job Description

Overview:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Sage Kohler - State Farm Agent. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with clients, providing exceptional customer service, and promoting insurance products that meet their needs.

Key Responsibilities:

  • Develop and maintain a deep understanding of our clients' needs and preferences.
  • Utilize a customer-centric approach to identify and address client concerns, ensuring timely and effective resolutions.
  • Collaborate with internal teams to develop and implement strategies that drive business growth and customer satisfaction.
  • Stay up-to-date on industry trends and product offerings to provide expert advice and guidance to clients.

Benefits:

  • Competitive hourly pay and commission/bonus structure.
  • Opportunities for professional growth and advancement within our agency.
  • Flexible scheduling and a supportive work environment.
  • Access to comprehensive training and development programs.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving and analytical skills.
  • Proficiency in computer applications and software.
  • Ability to work independently and as part of a team.