Custom Space Sales Consultant

1 week ago

Palm Beach Gardens Florida, United States The Container Store Inc. Full time
Job Summary

We are seeking a highly skilled and results-driven Custom Space Sales Consultant to join our team at The Container Store Inc. As a key member of our Outside Sales & Design team, you will be responsible for designing and selling premium custom spaces to customers in their homes by appointment.

Key Responsibilities
  • Consistently meet or exceed personal sales goals, lead to sold conversion, and positive customer net promoter surveys.
  • Inspire, design, and confidently sell complete, functional, and aesthetically appealing solutions for all areas of a home.
  • Establish trust, rapport, and understand customer needs to design and present projects and customized plans in a clear and professional manner.
  • Manage and maintain multiple, simultaneous customer projects with a high level of detail, accuracy, and timely follow-up with consistent and concise communication to customers and others.
  • Develop clientele and new leads through ongoing customer relationships, networking, referrals, and leads generated within and outside the store.
  • Collaborate, partner, and maintain consistent communication with Store Leadership, store employees, and corporate partners to seamlessly complete projects from inquiry to installation.
Requirements
  • College degree preferred.
  • 2-5 years outside sales experience preferred, custom closets experience a plus.
  • Proven track record of exceeding sales goals and driven for continual success.
  • Self-starter who is well-organized, creative, solutions-oriented, and effective at managing time and schedules to close projects efficiently to successfully achieve goals.
  • Knowledgeable about design principles, and experienced in outside sales and the custom space industry.
  • Maintains professional appearance when representing The Container Store.
  • Knowledge and passion for following trends in the custom space, interior design, fashion, and retail industry.
  • Reliable transportation for travel to and from customers' homes for scheduled appointments.
  • Must have valid automobile insurance, pass appropriate state car inspection, and sign vehicle inspection form.
  • Must meet safety regulations including passing a Motor Vehicle Records report and a criminal background check.
  • Strong computer and tech skills: proficiency in Outlook, Word, and knowledge of Excel, Salesforce, and design tools.
  • Ability to work in a constant state of alertness and a safe manner.
  • Ability to work effectively and efficiently when outside the store based on the Company Telecommuting Policy.
  • Commitment and flexibility to manage schedule, work additional hours based on needs of customers and business.
  • Ability to communicate clearly and effectively in a professional manner, both verbally and in writing, at all levels within and outside the organization.
  • Ability to quickly separate mission-critical tasks from lower priority tasks and prioritize the most value-added projects of the day or week.
  • Flexible, with a positive attitude and passion for knowledge.
  • Possesses focused attention to detail while working quickly and accurately under pressure.
  • Makes strategic and effective decisions in the best interest of our customers and our company, taking care to objectively process information.
  • Ability to work within and exemplify The Container Store brand which we describe as matchless, fun, authentic, team, sustainable, life-changing, unique, trust, and partnership.
  • Must be at least 18 years of age.
What We Offer

We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance. Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.

Here's a peek at what you can expect:

  • Competitive health, dental, and vision plans to keep you and your loved ones well.
  • 401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
  • Unique '1equals3' website for easy access to your benefits information and company updates.
  • We've got your back Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.
  • For our full-time associates, we offer even more:
  • Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance, and flexible spending accounts (FSAs).
  • Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
  • Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
  • Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter).
  • Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
  • Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.

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