Customer Service Representative

8 hours ago


Memphis, Tennessee, United States Genuine Parts Company Full time

**Job Summary**

Genuine Parts Company is seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.

**Key Responsibilities**

• Respond to customer inquiries and provide quotes and orders in a timely and professional manner

• Source and order products to meet customer needs

• Negotiate sales and purchase prices to ensure maximum value for our customers

• Proactively generate sales and promote Genuine Parts Company products to increase revenue and market share

• Expedite backorders and assist with inventory management to ensure seamless customer experience

• Troubleshoot customer concerns and provide solutions to resolve issues

• Collaborate with customers and suppliers to obtain and fill orders correctly

**Requirements**

• Excellent customer service and communication skills

• Reliable, organized, detailed, and focused with a strong work ethic

• Industry and sales experience preferred, with a working knowledge of Microsoft Office suite, especially Outlook and Excel

• Knowledge of supply chain systems is a plus

• High School Diploma or GED required

• Ability to work in a fast-paced environment and adapt to changing priorities

**What We Offer**

• Competitive salary and benefits package

• Opportunities for career growth and professional development

• Collaborative and dynamic work environment

• Recognition and rewards for outstanding performance



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