Customer Service Representative

7 hours ago


Memphis, Tennessee, United States Watco Transloading Full time

Job Summary

We are seeking a highly skilled and customer-focused professional to join our team as a Customer Service Representative at Watco Transloading. As a key member of our team, you will be responsible for providing exceptional customer service, coordinating product delivery, and ensuring customer satisfaction.

Key Responsibilities

  • Provide timely and effective customer service to internal and external customers
  • Coordinate product delivery with outside carriers and ensure timely arrival
  • Coordinate incoming orders with the team to ensure customer satisfaction
  • Prepare and maintain accurate documentation and recordkeeping
  • Communicate effectively with customers, team members, and management
  • Perform other duties as assigned

Requirements

  • High school education or equivalent
  • At least one year of experience in an office setting
  • Proficiency in Microsoft Office and other computer software
  • Excellent communication and customer service skills
  • Ability to work independently and as part of a team

What We Offer

  • A supportive and collaborative work environment
  • Competitive pay and industry-leading benefits
  • Opportunities for career growth and development


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