Customer Service Representative
7 hours ago
Job Summary
We are seeking a highly skilled and customer-focused professional to join our team as a Customer Service Representative at Watco Transloading. As a key member of our team, you will be responsible for providing exceptional customer service, coordinating product delivery, and ensuring customer satisfaction.
Key Responsibilities
- Provide timely and effective customer service to internal and external customers
- Coordinate product delivery with outside carriers and ensure timely arrival
- Coordinate incoming orders with the team to ensure customer satisfaction
- Prepare and maintain accurate documentation and recordkeeping
- Communicate effectively with customers, team members, and management
- Perform other duties as assigned
Requirements
- High school education or equivalent
- At least one year of experience in an office setting
- Proficiency in Microsoft Office and other computer software
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
What We Offer
- A supportive and collaborative work environment
- Competitive pay and industry-leading benefits
- Opportunities for career growth and development
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