Customer Service Representative

5 days ago


Memphis, Tennessee, United States Manpower Group Inc. Full time
About the Role

We are seeking a skilled Customer Service Representative to join our team at Manpower Group Inc. as a Call Center Representative. As a key member of our contact center team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Respond to inbound calls and resolve customer inquiries in a timely and professional manner
  • Utilize strong communication and problem-solving skills to resolve customer issues
  • Stay up-to-date on product knowledge and provide accurate information to customers
  • Work collaboratively with the team to achieve sales and customer satisfaction goals
  • Participate in ongoing training and development to improve customer service skills
Requirements
  • High school diploma or equivalent required
  • 1-2 years of customer service experience in a call center environment
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet productivity standards
  • Basic computer skills and proficiency in CRM software
What We Offer
  • Competitive hourly rate
  • Opportunities for advancement and professional growth
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


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