Customer Service Representative

1 month ago


Olathe, Kansas, United States State Farm Insurance Full time

State Farm Insurance

**Job Summary**

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our policyholders, ensuring their needs are met, and resolving any issues that may arise.

**Key Responsibilities**

* Assist policyholders with inquiries, complaints, and policy changes in a timely and professional manner
* Provide accurate and up-to-date information regarding insurance products and services
* Process policy applications, renewals, and cancellations efficiently
* Handle billing and payment inquiries, resolving any discrepancies promptly
* Collaborate with team members to ensure seamless customer service
* Maintain accurate customer records and update information as needed
* Stay informed about industry trends and changes in insurance policies

**What We Offer**

* A dynamic and supportive work environment
* Opportunities for professional growth and development
* Competitive compensation and benefits package

**Requirements**

* High school diploma or equivalent required
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* Strong problem-solving and analytical skills

**If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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