Customer Service Representative

4 weeks ago


Olathe, Kansas, United States ArcBest Full time
About the Role

We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at ABF Freight, an ArcBest company. As a key member of our service center team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Assist with various clerical, administrative, and customer service tasks in a fast-paced service center environment.
  • Communicate effectively with customers and ABF Freight management to ensure timely pickup and delivery of freight and complete customer satisfaction.
  • Manage multiple priorities and tasks with a sense of urgency to meet deadlines.
  • Work evenings and on an as-needed basis to support the needs of our clients.
Requirements
  • Good verbal and written communication skills.
  • Good typing/data entry and clerical skills.
  • Ability to follow instructions and procedures.
  • Organized and able to multi-task and prioritize workload.
  • Proficient in Microsoft Office Applications (Word, Excel, and Outlook).
What We Offer

As a valued member of our team, you will have the opportunity to work with a dynamic and growing company that values its employees. We offer a competitive compensation package, opportunities for professional growth and development, and a collaborative work environment.

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity.



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