Customer Service Representative

2 weeks ago


Greensboro, United States EmergeOrtho Full time
EmergeOrtho Customer Service Representative Position

EmergeOrtho stands as a premier provider of extensive musculoskeletal care in North Carolina. We are currently in search of a Customer Service Representative to fulfill a vital role within our organization. The Customer Service Representative will be tasked with handling incoming inquiries and coordinating service appointments.

Qualifications:
  • High school diploma or equivalent required
  • At least two years of experience in customer service within a healthcare environment
  • Proficient in utilizing technology-driven communication platforms
  • Familiarity with multi-line telephone systems is advantageous
Key Duties:
  • Handle incoming calls through practice management software
  • Route calls to the appropriate personnel or departments
  • Ensure patient confidentiality and adhere to HIPAA regulations
  • Support administrative functions as necessary

This role presents an exceptional opportunity for a seasoned customer service expert to contribute to a vibrant healthcare organization. If you possess the necessary qualifications and aspire to positively impact patient experiences, we encourage you to consider this position.



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