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Bilingual Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.
Key Responsibilities- Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Build and maintain strong relationships with customers, understanding their needs and preferences to provide personalized solutions.
- Process sales transactions accurately and efficiently, ensuring high levels of customer satisfaction.
- Stay up-to-date on product knowledge, features, and benefits to effectively communicate with customers and drive sales.
- Work collaboratively with the sales team to achieve sales goals and objectives.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- At least one year of experience in a customer-facing role, preferably in retail or sales.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse customer groups.
- Ability to read, write, comprehend, and communicate in English and Spanish.
- Valid driver's license and reliable transportation.
As a Bilingual Customer Service Specialist at Sherwin-Williams, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees.
