Dental Office Coordinator

3 days ago


Clarksville, Tennessee, United States Back 2 Basics Dentistry Full time

About Us:

Back 2 Basics Dentistry is a trusted dental care provider in Clarksville, dedicated to delivering exceptional patient experiences. As a Patient Care Coordinator, you will play a vital role in ensuring seamless and positive interactions with our patients.

Responsibilities:

  • Discussing treatment plans and addressing patient queries with empathy and clarity.
  • Assisting patients in navigating their experience within the practice.

Key Responsibilities Include:

  • Patient Interaction: Utilize excellent communication skills to facilitate smooth communication between patients and the dental team.
  • Administrative Tasks: Answer phones, manage patient inquiries, schedule appointments efficiently, coordinate with the dental team, handle insurance-related tasks, accurately post charges, and collect funds from patients.
  • Communication and Problem-Solving: Identify and resolve issues proactively to ensure patient satisfaction.
  • Dental Terminology and Computer Skills: Demonstrate knowledge of dental terminology to effectively communicate with patients and dental professionals, navigate computer systems to input and retrieve relevant patient information.

Requirements:

  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and a proactive approach to challenges.
  • Proficiency in dental terminology.
  • Comfort with computer systems and data management.
  • Previous experience in a dental or healthcare setting is preferred.

We are committed to creating a welcoming atmosphere for our patients. Our ideal candidate will possess strong interpersonal skills, a positive attitude, and a passion for delivering exceptional patient care.

This is a full-time position offering a competitive salary of $60,000 per year, based on industry standards and location.



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