Leave of Absence Coordinator

3 days ago

Sioux Falls, South Dakota, United States First Interstate Bank Full time

Job Summary

We are seeking a skilled Leave and Benefits Administrator to join our team at First Interstate Bank. This role will be responsible for administering the leave of absence and disability programs for all employees, from leave initiation through closure, including all appropriate communications and transactional updates related to the employees' record.

Key Responsibilities

  • Process and coordinate administration of all US-based Leaves of Absence programs (STD, LTD, FMLA, Medical, State PFML, USERRA, and Personal) and ADA processes to ensure conformance and consistency based upon applicable laws and policies, in partnership with third-party administrators.
  • Assess, track, and monitor all Leave and Worker's Compensation claims; prepare and send appropriate correspondence regarding employees' responsibilities and any documentation needed; and/or notices of required return to work, ADA reasonable accommodation, etc.
  • Conduct regular FMLA & Disability audits to ensure compliance and accuracy.
  • Oversee the vendor relationship with the FMLA administrator and Disability provider.
  • Administer other company time-off programs as assigned in accordance with internal policy and applicable laws. Update FMLA and STD Balances for all exempt and nonexempt employees.
  • Provide Payroll with biweekly report to ensure employees on applicable leave are paid accurately. Calculate partial wage replacement between State PFML and FIB's Short-Term Disability and Parental Leave policies and communicate amounts owed to Payroll.
  • Ensure quality employee experience by using a professional and service-focused approach when handling all inquiries, transactions, and requests.
  • Ensure employee privacy, including confidentiality and protection of sensitive employee reports and information.
  • Maintain close contact with employees and keep managers informed about leave statuses and the expected return-to-work dates, extensions, and accommodations.
  • Advance the effective use of innovative tools and process improvements to automate activities involved with leave management.
  • Meet regularly with HR Business Partners to review active claims in the areas they support and develop strategies for resolution.
  • Coordinate and track benefit premiums owed for employees on LOA.
  • Assist in answering questions and providing backup in all other facets of Benefits and projects as needed (Health Fair, Annual Enrollment).

Requirements

  • Associate's Degree in Human Resources, Organizational Development, Business Administration, or related discipline preferred.
  • High School Diploma required.
  • 4-6 years of experience in Leave Administration, benefits, or related Human Resources role required.

Working Environment

The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

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