Director of Operations

1 month ago

Charleston, West Virginia, United States The Workplace Advisors Full time
Job Title: Director of Operations

At The Workplace Advisors, we are seeking a highly skilled and experienced Director of Operations to lead our team in delivering exceptional results. The successful candidate will be responsible for overseeing the end-to-end process of integrating and opening new job sites, managing special projects, and leading our internal training program, SEJ University.

Key Responsibilities:
  • Project Management: Oversee all activities related to integrating and opening new job sites, including planning, scheduling, budgeting, hiring, training, and execution.
  • Big Picture Alignment: Ensure that the new job site integration and opening strategy is aligned with the company's overall objectives and growth plans, contributing to the long-term success of the organization.
  • Cross-Functional Leadership: Lead and influence internal teams across various departments to ensure alignment and effective collaboration.
  • Procurement Management: Select, contract, and manage external manufacturers and distributors to ensure timely and quality delivery of supplies and equipment.
  • Process Improvement: Continuously evaluate and improve processes related to job site openings to increase efficiency and effectiveness.
  • Project Planning and Execution: Develop detailed project plans for each job site opening, ensuring all milestones and deadlines are met.
  • Risk / Safety Management: Identify potential risks and develop mitigation strategies to ensure successful integration and job site openings.
  • Budget Management: Manage the budget for each job site opening, ensuring all activities are completed within financial constraints.
  • Stakeholder Communication: Maintain clear and consistent communication with all stakeholders, providing regular updates on project status and addressing any issues that arise.
  • Compliance: Ensure all integration and job site openings comply with company standards, legal requirements, and safety regulations.
  • SEJ University: Lead internal training program by ensuring timely, consistent, and quality training is provided to all management level employees.
Requirements:
  • Experience: Have a minimum of 7+ years of experience in leading project management, retail operations, janitorial operations, or a similar role with a focus on multi-site environments.
  • Education: Hold a Bachelor's Degree in Business Administration, Project Management, Operations Management, Industrial Engineering, or a related field.
  • Agility: Ability to adapt quickly to changing priorities and manage multiple projects simultaneously.
  • Structure: Strong organizational skills and attention to detail.
  • Service Orientation: Commitment to providing exceptional service to both internal and external stakeholders.
  • Follow Through: Proven ability to see projects through to completion and meet deadlines with a high sense of urgency.
  • Process Efficiency: Demonstrated experience in streamlining processes to improve efficiency and reduce costs.
  • Training: Proven ability to hire, train, coach, and counsel employees and provide timely feedback to improve efficiency and effectiveness.
  • Leadership: Strong leadership skills with the ability to inspire and motivate cross-functional teams.
  • Communication: Excellent verbal and written communication skills.
  • Problem-Solving: Strong analytical and problem-solving abilities.
  • Accountability: High level of accountability and personal integrity.
  • Big Picture Thinking: Ability to understand and align new property opening initiatives with the company's strategic goals.
  • Technology: Have technology and computer proficiency in Microsoft Office Suite.
  • Travel: Approximately 50% travel.
  • Physical: Be able to lift 50+ pounds without assistance.

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