Welness Front Desk Administrator

6 days ago


Louisville, Kentucky, United States VyFy Full time
Key Responsibilities
  • Greet and assist clients with a warm and professional demeanor, ensuring a positive first impression.
  • Manage the check-in and check-out process efficiently, ensuring a smooth experience for all clients.
  • Coordinate and oversee the wellness staff's schedule to maintain operational efficiency.
  • Upsell wellness products and services to clients, providing them with tailored recommendations.
  • Follow up with clients before and after appointments to ensure satisfaction and encourage repeat business.
  • Maintain accurate records in customer management software, preferably using Vagaro.

You will also provide administrative support, including handling phone calls, emails, and other inquiries. A tidy and organized front desk area is essential, so you must be proactive in maintaining it and keeping necessary supplies stocked.

Estimate salary: $45,000 - $60,000 per year based on location (Middletown KY) and industry standards.



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