Computer Support Specialist

2 weeks ago


Elizabeth, New Jersey, United States MILVETS Full time
Job Title: Computer User Support Specialist, Journeyman

MILVETS Systems Technology, Inc. is seeking a skilled Computer User Support Specialist, Journeyman to join our team. As a key member of our IT department, you will provide technical assistance to computer users, answer questions, and resolve computer problems in a timely and professional manner.

Responsibilities:
  • Provide technical assistance to computer users via phone, email, or in-person
  • Answer questions and resolve computer problems, including hardware and software issues
  • Assist users with the use of computer hardware and software, including printing, installation, and operating systems
  • Create user accounts and troubleshoot user issues
Requirements:
  • A.A./A.S. degree in a related field or equivalent experience
  • Two years of experience in help desk support, including one year of experience with PC operating systems, networking, and mail standards
  • DoD Approved 8570 Baseline Certification IAT Level II (e.g. CompTIA Sec+)
  • Active United States Department of Defense Secret clearance
Benefits:
  • Competitive salary
  • Excellent benefits package, including health insurance, FSA, dental insurance, life insurance, disability insurance, vision, 401(k), paid time off, paid federal holidays, sick leave, and military leave

MILVETS Systems Technology, Inc. is an Equal Opportunity Employer and maintains a Drug-Free Workplace. We are committed to providing a safe and inclusive work environment for all employees. If you are a motivated and detail-oriented individual with a passion for providing excellent customer service, we encourage you to apply for this exciting opportunity.



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