Guest Experience Manager

2 days ago


Nashville, Tennessee, United States Margaritaville Nashville Broadway Full time

Margaretville Nashville Broadway is seeking a skilled Guest Experience Manager to join our team. In this role, you will be responsible for creating a positive and welcoming environment for our guests.

Key Responsibilities:

  • Maintain a thorough knowledge of the restaurant's menu, policies, and procedures
  • Ensure that all guests are satisfied with their dining experience, handling complaints and resolving issues in a professional manner
  • Coordinate the orderly movement of guests within the food service area, utilizing a table management system
  • Know table numbers, seating floor plans, and server/busser assignments

Requirements:

  • One year of experience in a guest service position preferred
  • Previous experience in a food and beverage environment helpful
  • Ability to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision

Salary: $45,000 - $60,000 per year, depending on experience

Benefits include competitive salary, paid time off, and opportunities for advancement.



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