Guest Experience Manager
2 days ago
Margaretville Nashville Broadway is seeking a skilled Guest Experience Manager to join our team. In this role, you will be responsible for creating a positive and welcoming environment for our guests.
Key Responsibilities:
- Maintain a thorough knowledge of the restaurant's menu, policies, and procedures
- Ensure that all guests are satisfied with their dining experience, handling complaints and resolving issues in a professional manner
- Coordinate the orderly movement of guests within the food service area, utilizing a table management system
- Know table numbers, seating floor plans, and server/busser assignments
Requirements:
- One year of experience in a guest service position preferred
- Previous experience in a food and beverage environment helpful
- Ability to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision
Salary: $45,000 - $60,000 per year, depending on experience
Benefits include competitive salary, paid time off, and opportunities for advancement.
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