Valet Parking Attendant Role: Deliver Exceptional Guest Experiences

7 days ago


Nashville, Tennessee, United States Parking Management CO Full time

Parking Management Company (PMC) is a rapidly growing leader in the hospitality industry, specializing in valet parking services for upscale hotels, resorts, hospitals, restaurants, and events.

Job Overview

This role is an excellent opportunity to develop your skills in guest service, leadership, and team collaboration. As a Valet Parking Attendant at PMC, you will be responsible for providing exceptional customer experiences, ensuring seamless valet parking services, and working collaboratively with our front desk and concierge teams.

Responsibilities:
  • Greet guests warmly and professionally, assist with check-in and check-out processes, and provide information about hotel amenities.
  • Safely handle luggage, transport it to and from rooms promptly, and offer assistance with carrying luggage while providing room features information.
  • Collaborate with the valet parking team to ensure smooth and efficient parking and retrieval processes for guests' vehicles.
  • Provide information about hotel facilities, services, and local attractions, respond to guest inquiries and requests promptly and professionally, and maintain clear communication with other departments.
  • Monitor entrance areas for suspicious activity, report concerns, and adhere to safety and security procedures to ensure guest well-being and property safety.
Qualifications:
  • Minimum 18 years of age
  • Customer service experience
  • Valid driver's license
  • Ability to pass background checks and motor vehicle record (MVR) checks
  • Capability to run, retrieve vehicles, and lift luggage up to 50 pounds
  • Preferred ability to drive a standard (stick-shift) vehicle
  • Ability to use personal cell phone for work purposes
  • Customer-focused mindset with a commitment to delivering exceptional service
  • Physical ability to lift and transport luggage, stand for extended periods, and work outdoors
  • Flexibility to work varied shifts, including weekends and holidays
Benefits:
  • Competitive hourly wage ranging from $14 to $20+ per hour (average rate of base pay plus tips and potential bonuses)
  • Opportunities for professional development and advancement within the company
  • Growth opportunities within the company
  • Flexible schedules to accommodate your lifestyle
  • Comprehensive training programs and ongoing support
  • Referral Incentive Program
  • Exciting lifestyle benefits, rewards, and recognition
  • Employee discounts on accommodations, dining, and other services
  • Daily cash and digital tips for tipped positions
  • Employee uniforms for hourly field positions

Parking Management Company is committed to ADA compliance and equal opportunity employment. We encourage candidates from all backgrounds to apply. Estimated annual salary range for this position is approximately $25,600 to $42,400 based on a 40-hour workweek.



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