Shelter Operations Assistant

3 weeks ago


Dallas, Texas, United States Genesis Women's Shelter & Support Full time
Job Description

We are seeking a detail-oriented and organized Shelter Operations Assistant to join our team at Genesis Women's Shelter & Support. This role is crucial to the smooth operation of our campus and the provision of a safe and supportive environment for women and children.

The estimated salary for this position is $38,000 - $48,000 per year, depending on experience.

About the Role

The Shelter Operations Assistant will assist with various tasks related to the daily operation of our campus, including food service, campus care, and cleanliness. This includes preparing meals, setting out meals, serving meals, and clean up, as well as maintaining accurate and timely documentation of client services.

  • Crisis intervention and new client intake procedures
  • Problem-solving, safety planning, education, advocacy, and referrals to current clients
  • Food and beverage services, including meal preparation and cleanup
  • Maintenance of client rooms and apartments, including cleaning and making ready for incoming or transitioning clients
Required Skills and Qualifications

To be successful in this role, you will need:

  • A High School Diploma or GED or higher
  • Experience in social services atmosphere; customer service or client-facing environment
  • Strong ability to multi-task and make critical decisions without a supervisor present
  • Demonstrated empathy and sensitivity to all clients
  • Ability to manage high-stress situations
  • Effective communication skills, both orally and in writing


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