Patient Experience Ambassador

5 days ago


Lewiston, Maine, United States Central Maine Medical Center Full time
Key Responsibilities

Serves as the champion of the patient experience at Central Maine Medical Center. Engages patients utilizing exceptional customer service practices in alignment with the Five Must Haves:

  • Greet people with a smile, friendly eye contact, and say hello.
  • Take people where they are.

Delivers personalized care and support to patients, ensuring their needs are met and exceeded. Collaborates with healthcare teams to provide seamless patient experiences. Utilizes effective communication skills to address patient concerns and provide solutions.

Key Performance Indicators:

  • Exceeds patient satisfaction targets.
  • Meets or exceeds patient engagement metrics.

Requirements:

  • Exceptional customer service skills.
  • Ability to work in a fast-paced environment.
  • Strong communication and interpersonal skills.


  • Lewiston, Maine, United States Central Maine Medical Center Full time

    Job SummaryWe are seeking a skilled Patient Services Representative to join our team at Central Maine Medical Center. As a champion of the patient experience, you will engage patients with exceptional customer service practices, ensuring a positive and memorable experience for all.Key ResponsibilitiesGreet patients with a smile and friendly eye contact,...


  • Lewiston, Maine, United States Central Maine Medical Center Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Central Maine Medical Center. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key ResponsibilitiesPrepares for clinic visits by...


  • Lewiston, Maine, United States Central Maine Medical Center Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Central Maine Medical Center. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our healthcare services by coordinating patient scheduling, financial clearance, and other administrative...


  • Lewiston, Maine, United States Central Maine Medical Center Full time

    About the RoleCentral Maine Medical Center is seeking a highly skilled and detail-oriented Patient Services Representative to join our Primary Care team. As a Patient Services Representative, you will play a vital role in ensuring the smooth operation of our clinic, providing exceptional patient care, and maintaining accurate records.Key...

  • Medical Caregiver

    3 weeks ago


    Lewiston, Maine, United States CareerStaff Unlimited - Lewiston, ME Full time

    Job SummaryWe are seeking a skilled Registered Nurse (RN) to join our team at CareerStaff Unlimited in Lewiston, ME. As a valued member of our care team, you will play a critical role in delivering high-quality patient care and contributing to a positive work environment.Key ResponsibilitiesProvide exceptional customer service and public relations to promote...


  • Lewiston, Maine, United States Central Maine Medical Center Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Central Maine Medical Center. As a key member of our healthcare team, you will play a vital role in providing exceptional patient care and experiences.Key ResponsibilitiesPrepare for clinic visits by reviewing next day patients and completing...


  • Lewiston, Maine, United States Central Maine Healthcare Full time

    About the RoleCentral Maine Healthcare is seeking a highly skilled Patient Services Representative to join our Primary Care team. As a key member of our team, you will be responsible for providing exceptional patient care and experiences.Key ResponsibilitiesCoordinate daily clinic preparation, patient identification, and check-in/out processes.Manage patient...


  • Lewiston, Maine, United States Central Maine Medical Center Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at Central Maine Medical Center. As a key member of our healthcare team, you will play a vital role in ensuring the smooth operation of our medical office.Key ResponsibilitiesProvide exceptional customer service to patients, families, and...


  • Lewiston, Maine, United States Central Maine Healthcare Full time

    About the RoleCentral Maine Healthcare is seeking a highly skilled and detail-oriented Patient Services Representative to join our Primary Care team. As a key member of our clinical operations team, you will play a vital role in ensuring the smooth delivery of patient care services.Key ResponsibilitiesCoordinate daily clinic preparation, patient...


  • Lewiston, Maine, United States St. Joseph Regional Medical Center Full time

    **Job Summary**St. Joseph Regional Medical Center is seeking a skilled Registered Nurse to join our Labor & Delivery team. As a key member of our healthcare team, you will be responsible for delivering and coordinating patient care, working closely with patients, families, and healthcare professionals to ensure the best possible outcomes.**Key...


  • Lewiston, Maine, United States Central Maine Medical Center Full time

    Job Summary: We are seeking a highly organized and detail-oriented Patient Service Contact Center Representative to join our team at Central Maine Medical Center. In this role, you will be responsible for coordinating and scheduling appointments for hospital-based departments and provider services.Key Responsibilities:Coordinate and schedule appointments for...


  • Lewiston, Maine, United States Central Maine Medical Center Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Contact Center Representative to join our team at Central Maine Medical Center. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and ensuring seamless communication between patients, hospital departments, and external...


  • Lewiston, Maine, United States Covenant Health Full time

    Job Summary The Unit Secretary/Behavioral Service Tech is an essential member of the patient care team who contributes to the well-being and comfort of patients during their stay by providing direct and indirect patient care under the direction of the registered nurse. Key Responsibilities Performs assigned treatments, procedures, and other related tasks...


  • Lewiston, Maine, United States BayMark Health Services Full time

    Job SummaryBayMark Health Services is seeking a highly skilled and detail-oriented Patient Care Monitor/Greeter to join our team. As a Patient Care Monitor/Greeter, you will play a critical role in maintaining the safety and security of our patients and staff.Key ResponsibilitiesEnsure Patient Safety: Monitor the facility to prevent accidents and ensure the...


  • Lewiston, Maine, United States BayMark Health Services Full time

    Job SummaryBayMark Health Services is seeking a highly skilled and detail-oriented Patient Care Monitor/Greeter to join our team. As a Patient Care Monitor/Greeter, you will play a critical role in maintaining the overall safety and order of our clinic facility.Key ResponsibilitiesEnsure the Protection of All Employees and PatientsVerify Patient...


  • Lewiston, Maine, United States BayMark Health Services Full time

    Job SummaryBayMark Health Services is seeking a highly skilled and vigilant Patient Care Monitor/Greeter to maintain the overall safety and order of our clinic facility. As a key member of our team, you will be responsible for ensuring the protection of all employees and patients, while also providing exceptional customer service and support.Key...


  • Lewiston, Maine, United States Andwell Health Partners Full time

    Job OverviewPosition: Community Care Team Clinician, serving Cumberland & York County.About the Role and the Organization:Are you passionate about improving lives? Join Andwell Health Partners as a Community Care Team Clinician. Focusing on the Cumberland & York County area, you will work alongside community resources and service providers to guarantee that...


  • Lewiston, Maine, United States Androscoggin Home Healthcare + Hospice Full time

    Position Title: Licensed Practical Nurse for Patient CareKey Responsibilities:+ Implement the established care plan as directed by the supervising Registered Nurse.+ Educate patients and their families, equipping them with essential knowledge to make informed health decisions and recognize potential health issues.+ Encourage patient and family autonomy in...


  • Lewiston, Maine, United States Central Maine Medical Center Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Contact Center Representative to join our team at Central Maine Medical Center. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and ensuring seamless access to our medical services.Key ResponsibilitiesCoordinate patient...

  • Nurse Practitioner

    1 week ago


    Lewiston, Maine, United States Marshwood Center - Lewiston, ME Full time

    Join Our Clinical Team as a Registered NurseAt Marshwood Center - Lewiston, ME, we are committed to delivering high-quality healthcare and everyday compassion. As a Registered Nurse, you will play a vital role in changing the lives of our patients and residents each day.Key Responsibilities:Manage patient care by performing nursing assessments and...