Salon Operations Supervisor

1 week ago


New Albany, Ohio, United States Penzone Salons Full time
Position Overview

Availability Requirements: Up to 40 hours per week, with flexible scheduling for evenings and weekends.


Key Responsibilities:

  • Oversee opening and closing procedures as the Manager on Duty (MOD).
  • Act as a mentor and example for the entire salon team during your shift.
  • Assist all support staff with scheduling, managing appointment books, and handling call-offs.
  • Manage petty cash, deposits, cash drawers, and other assigned tasks from management.
  • Participate in mandatory company meetings.
  • Address guest concerns promptly with innovative solutions to enhance their experience.
  • Execute opening and closing tasks within the salon.
  • Deliver exceptional customer service consistently.

Qualifications:

  • Strong enthusiasm and excellent communication skills, both written and verbal.
  • Maintain a professional appearance that reflects current trends in hair, makeup, and fashion.
  • Demonstrated leadership abilities and outstanding organizational skills are essential.
  • Prior successful experience in a managerial role is required.
  • Genuine interest in a leadership position and guiding a team towards success.
  • Ability to thrive in a fast-paced and sometimes demanding environment.
  • Proven track record of high performance and self-motivation.
  • Exceptional attention to detail and organizational skills.
  • Familiarity with Microsoft Office applications.
  • Preferred candidates should be 21 years or older.
  • Ability to adapt quickly to shifting priorities.
  • Willingness to work a flexible schedule, including evenings and weekends.
  • Capability to travel between various salon locations.
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