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Salon Operations Supervisor

2 months ago

New Albany, Ohio, United States Penzone Salons Full time
Position Overview

Availability Requirements: Up to 40 hours per week, with flexible availability for evenings and weekends.


Key Responsibilities:

  • Oversee opening and closing procedures as the Manager on Duty (MOD).
  • Act as a mentor and role model, establishing a positive atmosphere for the entire salon during your shift.
  • Assist all support staff by managing schedules, approving appointments, and handling call-offs.
  • Manage petty cash, deposits, cash drawers, and other tasks as directed by management.
  • Participate in company meetings as necessary.
  • Address guest concerns promptly, providing innovative solutions to enhance their experience.
  • Execute opening and closing tasks within the salon.
  • Deliver exceptional customer service to all guests.

Qualifications:

  • Demonstrated enthusiasm along with strong written and verbal communication abilities.
  • Maintain a professional appearance, reflecting a fashion-forward image.
  • Proven leadership capabilities and excellent organizational skills are essential.
  • Prior successful management experience is required.
  • Strong desire to take on a leadership role and guide a team towards success.
  • Ability to thrive in a fast-paced and sometimes challenging environment.
  • Track record of high performance and self-motivation.
  • Exceptional attention to detail and organizational skills.
  • Familiarity with Microsoft Office applications.
  • Preferred candidates are 21 years of age or older.
  • Ability to adapt quickly to changing priorities.
  • Willingness to work a flexible schedule, including evenings and weekends.
  • Capability to travel between various salon locations.
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