Office Administration Lead
2 weeks ago
Role Summary:
The Administrative Operations Coordinator is responsible for overseeing and executing administrative support functions for the Family Preservation and Foster Care initiatives. This role ensures the efficient operation of Child and Family Services at the designated site. The Family Preservation programs assist families in managing behavioral issues and traumatic experiences through in-home support and intervention. Meanwhile, the Foster Care initiative aims to maintain family integrity by providing temporary placements for children. This position involves direct administrative responsibilities and the supervision of two full-time support personnel. The Administrative Operations Coordinator often serves as the initial point of contact for clients, providing essential services to those facing distress, interpersonal conflicts, or trauma.
Key Responsibilities:
- Oversee and coordinate the scheduling of support personnel at the designated site and the Family Support Center. Ensure regular coverage at the reception area and act as the designated backup for other support staff.
- Train support personnel on the phone system and other administrative tasks. Monitor the phone queue and assign coverage as needed.
- Supervise the upkeep of office equipment and manage the procurement of office supplies, postage, etc., in alignment with company policies and budgetary constraints.
- Assist in the management of case services, including scheduling appointments, drafting and dispatching correspondence to clients and service providers, and preparing files for audits or reviews.
- Handle program billing duties and serve as a liaison with the Finance Department.
- Organize and complete necessary paperwork, administrative tasks, and statistical reports with professionalism and timeliness.
- Demonstrate proficiency in the use of Case Record Management systems, including report generation and client data management. Familiarity with Salesforce and NYS Connections systems is advantageous.
- Maintain organized supply and break room areas, including shopping for refreshments.
Qualifications:
- Minimum of one (1) year of supervisory experience required.
- Two-year degree with at least two years of office experience, or a high school diploma with four years of office experience, preferably in the human services sector.
- High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Experience in performing clerical and administrative tasks in an office setting.
- Strong interpersonal and communication skills.
- Able to accept directives and respond to requests from multiple staff members.
Ideal Candidate Attributes:
- Possesses a calm and empathetic demeanor
- Highly organized, self-motivated, and proactive
- Strong technology skills with a keen attention to detail
- Excellent verbal and written communication skills, maintaining a compassionate approach in all interactions
- Values teamwork and actively contributes to a collaborative environment
Additional Responsibilities:
- Engage in various task forces, staff meetings, and committees, including but not limited to Special Incident Review and Quality Improvement.
- Exhibit professionalism in work attitude, flexibility, attendance, and appearance.
- Demonstrate problem-solving and conflict resolution skills.
- Practice sensitivity and acceptance of diversity in all interactions.
- Participate in the program's Quality Improvement initiatives.
Compensation and Benefits:
Competitive pay range of $24-$26 per hour based on experience, for a standard 40-hour work week.
Child and Family Services of Erie County is committed to supporting its employees and their families through a comprehensive benefits package, which includes:
- Paid Time Off (PTO): 20 days (25 days after five years), 14 paid holidays, bereavement leave, and paid jury duty.
- Employer-paid life insurance.
- Medical, dental, and vision insurance options.
- Wellness programs and incentives.
- Health Savings Account (HSA) with quarterly employer contributions.
- Flexible Spending Accounts (FSA) for healthcare and dependent care.
- Employee referral bonuses.
- Eligibility for Public Service Student Loan Forgiveness Program (PSLF).
- 403(b) retirement plan with immediate enrollment and employer contributions after two years.
Diversity Commitment: Child and Family Services of Erie County is dedicated to promoting diversity and inclusion, ensuring that all individuals are treated with respect and equity.
Equal Opportunity Employer: Child and Family Services of Erie County provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or genetic information. This policy applies to all aspects of employment.
-
Office Administration Manager
2 weeks ago
Buffalo, New York, United States Child & Family Services of Erie County Full timeJob OverviewPosition Summary:The Administrative Operations Lead is responsible for overseeing and executing administrative support functions for the Family Preservation and Foster Care initiatives. This role ensures the effective operation of Child and Family Services at the designated site. The Family Preservation programs are designed to assist families in...
-
Office Administration Manager
2 weeks ago
Buffalo, New York, United States Child & Family Services of Erie County Full timeJob OverviewPosition Summary:The Administrative Operations Supervisor is responsible for overseeing and executing administrative support functions for the Family Preservation and Foster Care initiatives. This role ensures the efficient operation of Child and Family Services at the designated site. The Family Preservation programs are designed to assist...
-
Senior Office Administrator
2 weeks ago
Buffalo, New York, United States Queen City Invest Full timeJoin Our Team as a Senior Office Administrator at Queen City InvestPosition Overview: The Senior Office Administrator position at Queen City Invest plays a vital role in ensuring the efficient management of our investment operations. We are looking for a motivated and meticulous individual who possesses excellent organizational and communication abilities....
-
Retail Team Lead
1 day ago
Buffalo, New York, United States Office Depot Full timeAbout the RoleWe are seeking a highly motivated and experienced Retail Team Lead to join our team at Office Depot. As a Retail Team Lead, you will be responsible for providing exceptional customer service, driving sales, and leading a team of sales associates.Key ResponsibilitiesCustomer Service: Provide exceptional customer service, respond to customer...
-
Healthcare Office Administrator
2 weeks ago
Buffalo, New York, United States Schweiger Dermatology Group Full timePosition OverviewSchweiger Dermatology Group stands as a premier dermatological practice in the United States, boasting over 380 healthcare professionals and more than 110 locations across various states. Our services encompass medical, cosmetic, and surgical dermatology, having achieved over 1.5 million patient interactions this year.Our Vision: To...
-
Healthcare Office Administrator
2 weeks ago
Buffalo, New York, United States Schweiger Dermatology Group Full timeJob OverviewSchweiger Dermatology Group stands as a premier dermatological practice in the United States, boasting a network of over 380 healthcare professionals and more than 110 locations across various states. Our practice specializes in delivering medical, cosmetic, and surgical dermatology services, ensuring an exceptional experience for our...
-
Retail Team Lead
3 days ago
Buffalo, New York, United States Office Depot Full timeAbout the RoleWe are seeking a highly motivated and experienced Retail Team Lead to join our team at Office Depot. As a key member of our sales and service team, you will be responsible for providing exceptional customer service, driving sales growth, and leading a team of sales associates.Key ResponsibilitiesPrint Sales and Services:Support the efficient...
-
Administrative Coordinator
6 days ago
Buffalo, New York, United States Buffalo Biodiesel, Inc. Full timeAbout Buffalo Biodiesel, Inc.We are a leading provider of biodiesel solutions, operating in 15 states with a strong presence in the market. Our company is committed to excellence and growth, and we are seeking a highly skilled Administrative Assistant to join our team.Job SummaryWe are seeking an experienced Administrative Assistant to provide administrative...
-
Transportation Security Officer
6 days ago
Buffalo, New York, United States Transportation Security Administration Full timeAbout the RoleWe are seeking a highly skilled and dedicated Transportation Security Officer to join our team at the Transportation Security Administration. As a key member of our security team, you will play a critical role in ensuring the safety and security of air travelers, airports, and aircraft.Key ResponsibilitiesOperate various screening equipment and...
-
Transportation Security Officer
3 days ago
Buffalo, New York, United States Transportation Security Administration Full timeAbout the RoleWe are seeking a highly skilled and dedicated Transportation Security Officer to join our team at the Transportation Security Administration. As a key member of our security team, you will play a critical role in ensuring the safety and security of air travelers, airports, and aircraft.Key ResponsibilitiesOperate various screening equipment and...
-
Administrative Associate
6 days ago
Buffalo, New York, United States Buffalo Biodiesel, Inc. Full timeAbout the RoleBuffalo Biodiesel, Inc. is seeking an experienced Administrative Assistant to support our corporate office in a wide range of general office duties and tasks.Key ResponsibilitiesAssist with general office duties, including copying, organizing, and filing documents.Perform data entry and utilize Excel for data management.Handle mailing and...
-
Medical Office Administrator
6 days ago
Buffalo, New York, United States Catholic Health System Full timeJob SummaryThe Patient Access Specialist is a critical role within the Catholic Health System, serving as the primary point of contact for patients, physicians, and other hospital departments. This position requires exceptional communication and interpersonal skills, as well as the ability to multitask and work effectively in a fast-paced environment.Key...
-
Administrative Coordinator
2 weeks ago
Buffalo, New York, United States StarkTech LLC Defunct Full timeAbout StarkTech LLC DefunctWe are a leading provider of innovative facilities and energy solutions, dedicated to shaping the future of energy transformation.Job SummaryThe Receptionist will serve as the first point of contact for our organization, providing exceptional customer service and support to clients, guests, and employees.Key ResponsibilitiesManage...
-
Administrative Assistant
6 days ago
Buffalo, New York, United States Jobot Full timeJob OverviewWe are a dynamic and growing law firm seeking an experienced Office Administrator to join our team. As a key member of our operations team, you will be responsible for overseeing staff duties across multiple offices, managing office supplies, and ensuring compliance with firm policies.Key ResponsibilitiesStaff Management: Oversee staff duties...
-
Administrative Coordinator
2 weeks ago
Buffalo, New York, United States StarkTech LLC Defunct Full timeAbout StarkTech LLC DefunctWe are a leading provider of innovative facilities and energy solutions, dedicated to shaping the future of energy transformation.Job SummaryThe Receptionist will serve as the primary point of contact for our organization, providing exceptional customer service and support to clients, guests, and employees.Key...
-
Administrative Coordinator
4 days ago
Buffalo, New York, United States Buffalo Biodiesel, Inc. Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Buffalo Biodiesel, Inc. As an Administrative Assistant, you will provide administrative support to our corporate office, ensuring the smooth operation of our daily activities.Key ResponsibilitiesAssist with general office duties, including...
-
Administrative Coordinator
6 days ago
Buffalo, New York, United States Free Will Management Full timeJob SummaryWe are seeking a highly organized and detail-oriented Administrative Coordinator to join our dynamic team at Free Will Management. This role is responsible for providing administrative support to various departments and ensuring the smooth operation of our office.Key Responsibilities:Manage and maintain the front desk, including responding to...
-
Administrative Coordinator
4 days ago
Buffalo, New York, United States Catholic Health System Full timeJob Summary:We are seeking a highly skilled Administrative Coordinator to join our team at Catholic Health System. As an Administrative Coordinator, you will play a pivotal role in the smooth operation of our Respiratory Care Services, Sleep Care Lab, and Pulmonary Function Testing departments.Key Responsibilities:Coordinate functions and activities in...
-
Administrative Assistant
6 days ago
Buffalo, New York, United States Basil Family Dealerships Full timeJob OverviewBasil Family Dealerships is seeking a highly organized and detail-oriented Cashier/Office Assistant to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional customer service, managing office operations, and supporting our sales team.Key ResponsibilitiesAdministrative Support:Provide...
-
Executive Administrative Coordinator
2 weeks ago
Buffalo, New York, United States Buffalo Biodiesel, Inc. Full timeJoin Buffalo Biodiesel Inc. as an Office Support SpecialistBuffalo Biodiesel Inc. is on the lookout for an Office Support Specialist to become an integral part of our corporate team. This role involves a variety of essential office functions and administrative tasks. The ideal candidate will possess prior experience in providing support for administrative...
