Retail Team Lead

2 days ago


Buffalo, New York, United States Office Depot Full time
About the Role

We are seeking a highly motivated and experienced Retail Team Lead to join our team at Office Depot. As a Retail Team Lead, you will be responsible for providing exceptional customer service, driving sales, and leading a team of sales associates.

Key Responsibilities
  • Customer Service: Provide exceptional customer service, respond to customer inquiries, and resolve customer complaints in a professional and courteous manner.
  • Sales: Meet or exceed sales targets, identify opportunities to increase sales, and develop strategies to drive sales growth.
  • Team Leadership: Lead and motivate a team of sales associates, provide coaching and training, and develop their skills and knowledge.
  • Operational Efficiency: Process merchandise accurately and efficiently, adhere to established procedures, and maintain a clean and organized store environment.
  • Client Engagement: Drive positive client satisfaction levels, develop personal selling skills, and product knowledge to deliver the total solution.
  • External Key Carrier and Leader on Duty: Ensure the safety and security of the building and associates during the absence of the management team, perform opening and closing responsibilities, and assist in review of cash handling and merchandise error logs.
Requirements
  • Education: High School diploma or equivalent education preferred.
  • Experience: Minimum 1-3 years of experience in a related field, sales and/or customer service experience preferred.
  • Skills: Basic computer skills, ability to use technology, excellent verbal and written communication skills, and ability to process information/merchandise through POS register system.
  • Personal Qualities: Positive and engaging, action-oriented, integrity, accountability, and trust, passion for the brand, products, services, and solutions offered to our customers.
About Office Depot

Office Depot is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence. We empower every business, professional, and consumer to achieve more every day.



  • Buffalo, New York, United States Asurion Full time

    Job DescriptionOur Lead Retail Sales Technician role has a significant impact on our customers' experience. If you enjoy helping people resolve technical issues and want to work in an environment where teamwork is valued, this role could be a great fit for you.At Asurion, we don't just assist our customers with technical issues — we provide a positive...


  • Buffalo, New York, United States Asurion Full time

    About the Role:We are seeking a highly skilled and experienced Lead Retail Sales Technician to join our team at Asurion. As a Lead Retail Sales Technician, you will play a critical role in driving sales and customer satisfaction while ensuring seamless store operations.Key Responsibilities:Sales and Customer Service: Sell solutions-based products and...

  • Retail Team Lead

    5 days ago


    Buffalo, New York, United States Office Depot Full time

    About the RoleWe are seeking a highly motivated and experienced Retail Team Lead to join our team at Office Depot. As a key member of our sales and service team, you will be responsible for providing exceptional customer service, driving sales growth, and leading a team of sales associates.Key ResponsibilitiesPrint Sales and Services:Support the efficient...


  • Buffalo, New York, United States Signature Retail Services, Inc. Full time

    About the RoleAt Signature Retail Services, Inc., we're seeking a highly skilled Merchandising Associate to join our team. As a key member of our retail services team, you will play a critical role in transforming retail environments into captivating showcases that drive sales and customer engagement.Key ResponsibilitiesMerchandising and Visual Display:...

  • Visual Sales Lead

    7 days ago


    Buffalo, New York, United States Chico's Full time

    Job Summary:The Sales Lead is a key member of our store team, responsible for driving sales and customer engagement in our luxury fashion retail environment. This role requires a strong passion for fashion, excellent communication skills, and the ability to lead and motivate a team to achieve sales goals.Key Responsibilities:Drive Sales and Customer...

  • Team Lead

    17 hours ago


    Buffalo, New York, United States Sam's Club Full time

    Job SummaryWe are seeking a highly skilled Team Lead - Member Services to join our team at Sam's Club. As a Team Lead, you will be responsible for overseeing the member service area, ensuring exceptional customer experiences, and driving sales growth.Key ResponsibilitiesAssist management in supervising associates, assigning duties, and communicating goals...

  • Dunkin' Team Lead

    7 days ago


    Buffalo, New York, United States Dunkin' Full time

    Job Summary:We are seeking a highly motivated and experienced Restaurant Operations Manager to join our Dunkin' team! As a key member of our management team, you will be responsible for leading our restaurant operations and ensuring that our guests receive an exceptional dining experience.Key Responsibilities:Leadership and Team Management:Recruit, hire,...


  • Buffalo, New York, United States Apricus Full time

    Job SummaryThe Assistant Manager plays a crucial role in the success of our restaurant operations. As a key member of our management team, you will be responsible for ensuring that our customers receive exceptional service and that our restaurant runs smoothly and efficiently.Key ResponsibilitiesCustomer Service: Provide excellent customer service by...


  • Buffalo, New York, United States Mavis Tire Supply Full time

    Job DescriptionJob Summary:Mavis Tire Supply is seeking a highly motivated and experienced Automotive Store Manager to lead our retail sales and service team in the Tonawanda, NY area. As a key member of our management team, you will be responsible for driving sales, monitoring inventory and expenses, managing personnel, and controlling operating costs to...

  • Retail Store Manager

    8 hours ago


    Buffalo, New York, United States Wegmans Food Markets Full time

    About the RoleWe are seeking a highly motivated and experienced Retail Store Manager to join our team at Wegmans Food Markets. As a Retail Store Manager, you will be responsible for leading a team of sales associates and ensuring that our customers receive exceptional service and a high-quality shopping experience.Key ResponsibilitiesMerchandising and Visual...


  • Buffalo, New York, United States Express Full time

    OverviewAbout Express, Inc.Express is a multi-brand fashion retailer whose portfolio includes Express and Bonobos. The Company operates an omnichannel platform as well as physical and online stores. Grounded in a belief that style, quality, and value should all be found in one place, Express is a brand with a purpose - We Create Confidence. We Inspire...


  • Buffalo, New York, United States Legends Hospitality Full time

    Job Summary:The Retail Sales Associate is a key member of the Legends Hospitality team, responsible for delivering exceptional customer experiences and driving sales growth. As a Retail Sales Associate, you will be the face of our brand, working closely with customers to understand their needs and exceed their expectations.Key Responsibilities:Provide...

  • Assistant Manager

    7 days ago


    Buffalo, New York, United States Express Full time

    About ExpressExpress is a leading fashion retailer that offers a wide range of stylish and high-quality clothing and accessories for men and women. Our mission is to provide our customers with an exceptional shopping experience, offering the latest fashion trends, excellent customer service, and a unique shopping environment.Job SummaryWe are seeking an...


  • Buffalo, New York, United States Goodwill of Western New York Full time

    About the RoleGoodwill of Western New York is seeking a highly motivated and experienced Assistant Store Manager to join our team. As a key member of our Store Management team, you will be responsible for leading and guiding our store staff to achieve exceptional customer service and sales results.Key ResponsibilitiesMeet all retail performance standards,...


  • Buffalo, New York, United States Foot Locker Full time

    Retail Sales AssociateOverviewJoin our dynamic team where even newcomers can thrive!As a leading global brand, we are dedicated to empowering youth culture and fostering a passion for self-expression. Our mission is to create exceptional experiences at the core of the sports and sneaker communities, driven by the enthusiasm of our team members. If you are...


  • Buffalo, New York, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly motivated and experienced Retail Department Coordinator to join our team at TJ Maxx. As a key member of our store operations team, you will be responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of the store.Key ResponsibilitiesCustomer Experience: Create a positive...


  • Buffalo, New York, United States Goodwill of Western New York Full time

    About the RoleGoodwill of Western New York is seeking a highly motivated and experienced Assistant Store Manager to join our team. As a key member of our Store Management team, you will be responsible for leading and guiding our retail store operations to achieve business goals and objectives.Key ResponsibilitiesMeet all retail performance standards,...


  • Buffalo, New York, United States TD Bank N.A Full time

    Position Overview:The Retail Operations Supervisor plays a pivotal role in overseeing daily activities within a retail environment, ensuring exceptional service delivery and operational excellence. This position focuses on guiding a team to enhance customer relationships through personalized interactions and effective sales strategies.Key...


  • Buffalo, New York, United States SaversValue Village Full time

    About Savers/Value VillageWe are a leading for-profit thrift operator in the United States, Canada, and Australia, dedicated to championing reuse and inspiring a future where second-hand is second nature.Our MissionWe supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase...


  • Buffalo, New York, United States Pet Supplies Plus Full time

    Position Overview:Are you a passionate advocate for pets and their well-being? If you thrive in a dynamic retail environment and enjoy leading a team dedicated to enhancing the lives of pets and their owners, we invite you to explore this opportunity.Key Responsibilities:Lead and inspire your store team by setting a positive example, ensuring that customer...