Optical Retail Associate

2 months ago


Maple Shade, New Jersey, United States EssilorLuxottica Full time

About EssilorLuxottica

We are a leading global optical retailer dedicated to delivering exceptional eye care and affordable eyewear to our customers.

Job Summary

The Eye Care Advisor plays a vital role in creating a positive customer experience by providing expert eye care and exceptional customer service.

Key Responsibilities

  • Customer Service
    • Greet customers promptly and provide a friendly and courteous experience.
    • Answer phone calls in a timely and professional manner.
  • Eye Care Services
    • Explain all required paperwork, tests, products, and services to customers.
    • Review prescriptions and patient information carefully.
  • Retail Services
    • Assist customers in selecting frames and lenses.
    • Demonstrate good product knowledge and provide recommendations.

Requirements

  • Education
    • High School graduate or equivalent.
  • Skills
    • Strong customer service skills.
    • Knowledge of current fashion trends.
    • Leadership skills.
    • Strong communication and problem-solving abilities.


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