Product Solution Manager
4 weeks ago
Dragonboat Inc. is seeking a highly skilled Product Solution Manager to join our Product team. As a Product Solution Manager, you will be responsible for educating, demoing, onboarding, and guiding customers to achieve value quickly and incrementally from our product operating platform.
Key Responsibilities- Partner closely with the customer success team, sales team, and other revenue teams to ensure seamless customer onboarding and adoption.
- Develop and deliver effective demos, training sessions, and onboarding programs to ensure customers achieve value from our product.
- Work closely with the product team to monitor onboarding and adoption success, and strategize adoption roadmaps that maximize overall outcomes.
- Collaborate with sales, success, and support teams to strategize and prioritize feature enhancements that meet customer needs.
- Drive continuous process improvement for efficiency and quality of product onboarding, adoption, and general product operating process.
- 5+ years of experience in product management, product operations, program management, or similar areas.
- Strong experience in product portfolio management, product ops, change management.
- Strong experience in agile product program management, PDLC.
- Client management/consulting/customer-facing experience.
- Proficient knowledge of common task tools, e.g. Jira, Azure DevOps, Rally, etc.
- Effective communication and presentation skills at both executive and team levels.
- Excellent time management and ability to handle multiple deadlines simultaneously.
- Outcome-focused approach in planning/prioritizing work.
- Adaptable, thrive in fast-paced environment.
- Team player, curious learner, proactive.
- Remote-native company.
- Salary range: $100,000 - $150,000, plus performance-based bonus.
- Stock options.
- Medical, dental, vision insurance with 100% premium for the employee paid by the company.
- 401k matching program (US).
Salary range is dependent upon many factors, including experience, skill level, and relevant past roles.
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