Helpdesk Technical Lead

1 day ago


Reading, Pennsylvania, United States The Computer Merchant, LTD. Full time
Job Title: Onsite Helpdesk Technical Lead Job Summary: We are seeking a skilled and experienced Helpdesk Technical Lead to join our team at The Computer Merchant, LTD. Key Responsibilities: * Provide technical support and guidance to our clients * Lead and manage a team of technical support specialists * Develop and implement technical support processes and procedures * Collaborate with other departments to ensure seamless service delivery Requirements: * 3+ years of experience in a technical support role * Strong technical knowledge and problem-solving skills * Excellent communication and leadership skills * Ability to work in a fast-paced environment What We Offer: * Competitive salary and benefits package * Opportunities for professional growth and development * Collaborative and dynamic work environment Apply Now: If you are a motivated and experienced technical professional looking for a new challenge, please submit your application.

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