Senior Banking Center Manager
7 days ago
We are seeking a highly motivated and experienced Banking Center Manager II to lead our team in Hardy, VA. As a key member of our organization, you will be responsible for driving business growth, developing strong client relationships, and overseeing all banking center functions.
Key Responsibilities- Business Development: Drive market area growth through proactive sales calls, networking, and community involvement to meet or exceed consumer and business loans, deposits, and fee income goals.
- Community Involvement: Engage with local civic organizations and community groups to build relationships and promote our brand.
- Team Management: Ensure personnel are trained and motivated to deliver high-quality customer service and achieve profit goals through proactive sales.
- Branch Development: Collaborate with support groups to develop and implement activities within the branch market area, driving business growth and customer engagement.
- Staffing and Operations: Ensure adequate staffing levels to provide exceptional customer service and monitor production standards to optimize efficiency.
- Regulatory Compliance: Ensure adherence to regulatory standards and maintain a strong understanding of industry regulations.
- Expense Management: Control operational and administrative expenses to optimize profitability.
- Customer Service: Resolve customer complaints and concerns in a timely and professional manner.
- Brand Representation: Represent First Horizon Bank in a professional manner at all civic and community events.
- Education: Bachelor's degree
- Experience: 5+ years of retail banking experience, with 1-2 years of related experience or an equivalent combination of education and experience
- Technical Skills: Proficiency in Microsoft Word, Excel, and Outlook
- Credentials: Must meet the requirements of a background credit check and comply with the S.A.F.E Mortgage Licensing Act of 2008 and related regulations.
First Horizon Bank is a leading regional financial services company dedicated to helping our clients, communities, and associates unlock their full potential with capital and counsel. With a strong presence in the southeastern United States, we serve clients through a team of approximately 7,300 associates and 418 banking centers.
Benefits- Medical and Wellness: Comprehensive medical, dental, and vision plans, with wellness incentives
- Retirement Plan: 401(k) with 6% company match
- Education and Development: Tuition reimbursement and mentor program
- Work-Life Balance: Maternity and parental leave
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