Senior Banking Center Manager

7 days ago


Hardy VA USA, United States First Horizon Bank Full time
About the Role

We are seeking a highly motivated and experienced Banking Center Manager II to lead our team in Hardy, VA. As a key member of our organization, you will be responsible for driving business growth, developing strong client relationships, and overseeing all banking center functions.

Key Responsibilities
  • Business Development: Drive market area growth through proactive sales calls, networking, and community involvement to meet or exceed consumer and business loans, deposits, and fee income goals.
  • Community Involvement: Engage with local civic organizations and community groups to build relationships and promote our brand.
  • Team Management: Ensure personnel are trained and motivated to deliver high-quality customer service and achieve profit goals through proactive sales.
  • Branch Development: Collaborate with support groups to develop and implement activities within the branch market area, driving business growth and customer engagement.
  • Staffing and Operations: Ensure adequate staffing levels to provide exceptional customer service and monitor production standards to optimize efficiency.
  • Regulatory Compliance: Ensure adherence to regulatory standards and maintain a strong understanding of industry regulations.
  • Expense Management: Control operational and administrative expenses to optimize profitability.
  • Customer Service: Resolve customer complaints and concerns in a timely and professional manner.
  • Brand Representation: Represent First Horizon Bank in a professional manner at all civic and community events.
Requirements
  • Education: Bachelor's degree
  • Experience: 5+ years of retail banking experience, with 1-2 years of related experience or an equivalent combination of education and experience
  • Technical Skills: Proficiency in Microsoft Word, Excel, and Outlook
  • Credentials: Must meet the requirements of a background credit check and comply with the S.A.F.E Mortgage Licensing Act of 2008 and related regulations.
About Us

First Horizon Bank is a leading regional financial services company dedicated to helping our clients, communities, and associates unlock their full potential with capital and counsel. With a strong presence in the southeastern United States, we serve clients through a team of approximately 7,300 associates and 418 banking centers.

Benefits
  • Medical and Wellness: Comprehensive medical, dental, and vision plans, with wellness incentives
  • Retirement Plan: 401(k) with 6% company match
  • Education and Development: Tuition reimbursement and mentor program
  • Work-Life Balance: Maternity and parental leave


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