Chief Growth Officer for E-commerce Operations

2 weeks ago


Sens, Bourgogne-Franche-Comté, United States Inno Supps Full time
Role Overview

The Chief Growth Officer for E-commerce Operations will be responsible for driving the growth and e-commerce marketing operations of Inno Supps. This role requires a strong understanding of customer behavior, business goals, and e-commerce platforms.

About Inno Supps

Inno Supps is a fast-growing supplement company with a mission to provide effective and healthy products to its customers. We are looking for a talented individual to lead our e-commerce team and drive our website's performance and customer acquisition objectives.

Job Responsibilities
  1. Customer Insight and Roadmap Development: Gain a deep understanding of our customer base and develop a comprehensive roadmap that aligns with our business goals.
  2. Project Planning and Execution: Work closely with the executive team to plan and execute projects, ensuring timely delivery and required resource allocation.
  3. Retention Initiatives: Directly contribute to retention initiatives, owning deliverables throughout the project lifecycle, including research requests, project briefs, test results, and more.
  4. Testing Roadmap and Validation: Define and prioritize the testing roadmap, validate hypotheses through A/B and multivariate testing to drive retention, and build the retention product backlog.
  5. Cross-Functional Collaboration: Collaborate with cross-functional teams to identify opportunities to improve technical infrastructure and drive growth.
Requirements
  • A minimum of 3+ years of experience leading an e-commerce company generating $50,000,000+ in direct-to-consumer sales.
  • Strong communicator with excellent moderation skills, able to partner with cross-functional teams and demonstrate exceptional communication skills.
  • Proven ability to lead the entire product development cycle, including defining product roadmaps, prioritizing initiatives, managing sprints, and writing user stories/acceptance criteria.
  • Capable of breaking down complex problems, holding your own in discussions with web developers/designers, and demonstrating decisiveness and proactiveness.
  • A solid understanding of data flows between e-commerce, payment, and analytical systems (data warehouses and back-end apps).
  • Entrepreneurial spirit, thriving in a fast-paced environment.
Compensation and Benefits

We offer competitive compensation and performance-based incentive plans, a strong company culture that values alignment and collaboration, a mission-driven approach to improving customer health and wellness, and a dynamic work environment with opportunities for direct impact. Estimated annual salary: $150,000 - $200,000 based on industry standards and location.



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