Guest Services Representative
3 days ago
We are seeking a highly skilled Guest Services Representative to join our team at BMW of South Austin. As a key member of our sales department, you will be responsible for ensuring a friendly and receptive environment for our guests, providing administrative support, and maintaining accurate records.
Key Responsibilities- Perform opening and closing procedures to ensure a smooth guest experience
- Answer incoming phone calls in a courteous and professional manner, directing calls to the appropriate person or department
- Manage the desk log, phone up log, loaner agreement log, dealer plate log, and gas card log
- Track and filter incoming calls, taking accurate messages and communicating effectively with the Guest Services Manager and Greeters
- Reconcile and update data entry with dealership software, producing daily reports as required
- Provide a warm and positive environment for guests, their children, and fellow teammates, maintaining a clean and comfortable workspace
- Participate in required training, record hours worked accurately, and follow safety rules and regulations
- Previous customer service experience, with excellent interpersonal, communication, and organizational skills
- Intermediate skills in Microsoft Office Products, with the ability to learn Dealership Management System and web-based applications
- Ability to understand and follow instructions, communicate effectively with customers and company personnel
- Regular and predictable attendance, with flexibility to work evening hours, weekends, and holidays
We are committed to Servant Leadership, Teamwork through Trust & Respect, Integrity, Customer Enthusiasm, Passion for Winning, Accountability at All Levels, and Continuous Improvement. If you share these values and are passionate about delivering exceptional customer experiences, we encourage you to apply.
-
Guest Services Representative
3 days ago
Austin, Texas, United States McDonald's Full timeAbout the JobWe are seeking a highly motivated and customer-focused Guest Services Representative to join our team at McDonald's. As a Guest Services Representative, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our guests, and working collaboratively with our team to achieve our goals.Key...
-
Guest Services Representative
1 week ago
Austin, Texas, United States IPIC Theaters, LLC Full timeJob SummaryWe are seeking a highly skilled and customer-focused Guest Services Representative to join our team at IPIC Theaters, LLC. As a Guest Services Representative, you will be responsible for providing exceptional service to our guests, ensuring a memorable and enjoyable experience at our theaters.Key ResponsibilitiesGuest InteractionGreet guests in a...
-
Guest Services Representative
1 week ago
Austin, Texas, United States Sonesta International Hotels Full time{"Job Title": "Guest Services Representative", "Job Summary": "We are seeking a highly skilled Guest Services Representative to join our team at Sonesta International Hotels. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Responsibilities:*...
-
Guest Services Representative
3 weeks ago
Austin, Texas, United States El Cosmico Full timeGuest Services Representative - El CosmicoJob Category: Rooms Hourly Requisition Number: FRONT01562Position OverviewAt El Cosmico, we pride ourselves on providing a unique and inviting atmosphere that reflects the spirit of our community. Our establishment is designed to offer an extraordinary experience, blending eclectic charm with a welcoming ambiance. We...
-
Guest Services Representative
3 weeks ago
Austin, Texas, United States McKibbon Hospitality Full timeMcKibbon Hospitality Front Desk RepresentativeThe front desk representative at McKibbon Hospitality serves as the essential first point of interaction for guests. This position demands a friendly and approachable personality, coupled with a sincere passion for engaging with individuals. Key duties encompass effective communication to promptly address guests'...
-
Guest Services Representative
2 days ago
Austin, Texas, United States Vista Host Full timeJob SummaryWe are seeking a highly skilled Guest Services Representative to join our team at Vista Host Inc. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is comfortable and accommodating.Key ResponsibilitiesProvide top-notch customer service to all hotel guests,...
-
Guest Services Representative
7 days ago
Austin, Texas, United States McDonald's Full timeAbout the RoleWe're looking for a talented Guest Services Representative to join our team at McDonald's. As a key member of our crew, you'll play a vital role in delivering exceptional customer experiences and ensuring our guests leave with a smile on their face.Key ResponsibilitiesProvide top-notch customer service, ensuring every guest feels valued and...
-
Guest Services Representative
3 weeks ago
Austin, Texas, United States Pathfinder Hospitality Full timeGuest Services Representative Are you a customer service enthusiast with a knack for creating welcoming environments? We are seeking individuals who thrive on engaging with guests and possess a friendly demeanor that makes everyone feel at ease. At Pathfinder Hospitality, we believe in nurturing potential and are committed to training those who exhibit the...
-
Guest Services Representative
1 week ago
Austin, Texas, United States Hendrick Automotive Company Full timeJob SummaryWe are seeking a highly skilled Guest Services Representative to join our team at BMW of South Austin. As a key member of our sales department, you will be responsible for ensuring a friendly and receptive environment for our guests and providing administrative support to our team.Key ResponsibilitiesPerform opening and closing procedures to...
-
Guest Services Representative
4 weeks ago
Austin, Texas, United States Compass Group, North America Full timeCompany Overview: Compass Group, North America is a leader in the foodservice industry, dedicated to providing exceptional hospitality experiences.Position Summary: We are currently seeking a full-time Guest Services Representative. This role is essential in ensuring a seamless experience for our guests from check-in to check-out.Key Responsibilities:Manage...
-
Guest Service Representative
3 days ago
Austin, Texas, United States White Lodging Full timeJob SummaryWe are seeking a highly skilled Guest Service Representative to join our team at White Lodging. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience during their stay.Key ResponsibilitiesProvide warm and welcoming greetings to guests,...
-
Guest Services Representative
4 weeks ago
Austin, Texas, United States Omni Hotels Full timeLocation: Omni Hotels At Omni Hotels, we pride ourselves on delivering an exceptional guest experience in a vibrant and dynamic environment. Our properties are strategically located in key urban areas, providing easy access to local attractions and business centers. We are committed to fostering a workplace culture that values respect, growth, and...
-
Guest Services Representative
3 weeks ago
Austin, Texas, United States Pathfinder Development Full timeOverview: The Guest Services Representative will deliver outstanding customer support and ensure that guests feel welcomed, comfortable, and well cared for throughout their stay. Key Responsibilities: Coordinate with housekeeping, maintenance, and sales teams to promptly address guests' requests.Manage front desk operations, including guest check-ins and...
-
Guest Services Representative
4 weeks ago
Austin, Texas, United States Pathfinder Development Full timePosition Overview: The Guest Services Representative is dedicated to delivering outstanding customer service, ensuring that guests feel welcomed, comfortable, and well cared for throughout their stay. Key Responsibilities: Coordinate with housekeeping, maintenance, and sales teams to address guest requests promptly.Manage front desk operations, including...
-
Guest Services Representative
4 weeks ago
Austin, Texas, United States Pathfinder Development Full timePosition Overview: The Guest Services Representative will deliver outstanding customer care and ensure that guests feel welcomed, comfortable, and well attended to throughout their stay. Key Responsibilities: Facilitate communication with housekeeping, maintenance, and sales teams to guarantee timely responses to guest requests.Oversee front desk operations,...
-
Guest Services Representative
4 weeks ago
Austin, Texas, United States Pathfinder Development Full timeOverview: The Guest Services Representative plays a crucial role in delivering outstanding customer care, ensuring that guests feel welcomed, comfortable, and well-cared for throughout their stay. Key Responsibilities: Facilitate communication with housekeeping, maintenance, and sales teams to promptly address guest requests.Oversee front desk operations,...
-
Guest Services Representative
3 weeks ago
Austin, Texas, United States Pathfinder Development Full timePosition Overview: The Guest Services Representative is dedicated to delivering outstanding customer service, ensuring that guests feel welcomed, comfortable, and attended to throughout their stay. Key Responsibilities: Facilitate communication with housekeeping, maintenance, and sales teams to promptly address guest needs.Oversee front desk operations,...
-
Guest Services Representative
4 weeks ago
Austin, Texas, United States Pathfinder Hospitality Full timeGuest Services Representative Are you a customer service enthusiast with a knack for creating welcoming environments? If you possess a cheerful disposition and enjoy engaging with guests, we would love to hear from you. At Pathfinder Hospitality, we believe in nurturing potential and providing training for those who demonstrate the right attitude and a...
-
Guest Services Representative
3 weeks ago
Austin, Texas, United States Pathfinder Development Full timeOverview: The Guest Services Representative is dedicated to delivering outstanding customer care and ensuring that visitors feel welcomed, comfortable, and attended to at all times. Key Responsibilities: Facilitate communication with housekeeping, maintenance, and sales teams to guarantee timely responses to guest requests. Oversee front desk operations,...
-
Guest Services Representative
4 weeks ago
Austin, Texas, United States Pathfinder Hospitality Full timeGuest Services Representative Are you a customer service enthusiast with a knack for creating memorable experiences? At Pathfinder Hospitality, we are seeking individuals who embody a positive and inviting attitude, making our guests feel at home. We believe in nurturing potential and are committed to training those who possess the right mindset and ambition...