Front Desk Associate

9 hours ago


MagstattleBas, Grand Est, United States Omaha Embassy Suites Full time
Job Title: Front Desk Associate

We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Omaha Embassy Suites. As a Front Desk Associate, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, ensuring a smooth and enjoyable stay for our guests.

Key Responsibilities:
  • Check guests in and out, ensuring accurate information is established and special requests are noted and fulfilled.
  • Provide exceptional customer service by being engaging and taking sincere interest in our guests' needs.
  • Assist guests with sending and receiving faxes, packages, and mail.
  • Resolve problems through recovery when things aren't quite right.
  • Look for ways to become an expert on the local area, being able to answer inquiries pertaining to hotel services, registration, shopping, dining, and travel directions.
Requirements:
  • High school diploma or equivalent.
  • Excellent verbal and written communication skills.
  • Ability to work in a fast-paced environment and multitask.
  • Flexibility with respect to working days, early mornings, evenings, weekends, and holidays.
What We Offer:
  • Competitive compensation package.
  • Daily pay.
  • Significant travel discounts on Marriott and/or Hilton properties.
  • 401k plans.
  • Medical insurance.
  • Other property-specific benefits.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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