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Overnight Front Desk Associate

2 months ago

MagstattleBas, Grand Est, United States Creighton University Full time
Job Summary

Creighton University is seeking a highly motivated and detail-oriented Overnight Desk Receptionist to join our team. As a key member of our residence hall staff, you will play a critical role in ensuring the safety and security of our students and guests.

Responsibilities
  • Provide exceptional customer service to residents and guests, responding to their needs and concerns in a timely and professional manner.
  • Monitor and maintain the front desk area, ensuring it remains clean and organized.
  • Process guest check-ins and check-outs, as well as manage equipment usage and maintenance requests.
  • Assist in bag checks and enforce community standards, promoting a safe and respectful environment.
  • Escalate safety and security concerns to on-duty or on-call staff, and activate standard response protocols as needed.
  • Utilize video surveillance to detect and identify unauthorized use of emergency exit doors and other safety concerns.
  • Execute fire and weather emergency response protocols, including assisting first responders with rosters and other information.
  • Protect confidential information accessed within the bounds of the position.
Requirements
  • High school diploma or equivalent required.
  • Related experience and customer service skills preferred.
  • Ability to work independently and as part of a team.
  • Strong communication and problem-solving skills.
What We Offer

Creighton University is committed to providing a safe and inclusive environment for all students and employees. As a member of our team, you will have the opportunity to work with a diverse group of individuals and contribute to the success of our community.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

Apply today to join our team and be part of something big