IT Support Specialist

3 days ago


Aurora, Illinois, United States Aldi Inc. Full time
Job Title: IT Support Technician

At ALDI, we're committed to innovation and excellence in all aspects of our business. As an IT Support Technician, you'll play a critical role in driving our technology forward, ensuring seamless operations across our organization.

Key Responsibilities:
  • Provide timely and effective support for hardware, software, and network issues, creating tickets and documenting resolutions.
  • Collaborate with National Services Offices, divisions, and stores to resolve technical issues, escalating when necessary.
  • Identify and suggest process improvements to enhance business operations and support.
  • Perform tasks accurately, efficiently, and in accordance with ALDI policies and procedures.
Requirements:
  • High School Diploma or equivalent required.
  • Excellent verbal and written communication skills.
  • Ability to prioritize and work under deadlines.
  • Proficient with office productivity software.
Benefits:
  • Competitive wages and benefits package.
  • 401(k) Plan with company matching contributions.
  • Employee Assistance Program (EAP).
  • PerkSpot National Discount Program.

ALDI is an Equal Opportunity Employer, committed to diversity and inclusion. We welcome applications from qualified candidates and offer a supportive work environment.



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