Product Manager

3 days ago


Boston, Massachusetts, United States Northern Light Full time
Product Manager - AI-Powered Knowledge Management

At Northern Light, we're seeking a highly skilled Product Manager to lead the development and growth of our AI-powered knowledge management platform. As a key member of our team, you'll be responsible for defining product strategy, developing roadmaps, and collaborating with cross-functional teams to build a platform that drives value for our customers' competitive intelligence and marketing operations.

Key Responsibilities:
  • Develop and communicate the product vision aligned with the company's overall strategy and customer needs.
  • Translate market trends, customer feedback, and competitive intelligence into actionable product roadmaps and feature sets.
  • Partner with competitive intelligence and marketing teams in customer engagements to understand pain points and opportunities, ensuring the platform delivers meaningful insights and improves productivity.
  • Collaborate with Customer Success and Sales teams to gather feedback and prioritize features that maximize user satisfaction and retention.
  • Work closely with management, R&D, and engineering teams to enhance AI capabilities, such as generative and conversational AI, natural language processing (NLP), machine learning models, and predictive analytics.
  • Ensure our AI-powered solutions align with industry trends and solve complex business problems for marketing and competitive intelligence professionals.
  • Manage product development processes with project management and engineering teams using Agile methodologies, ensuring timely delivery and high-quality releases.
  • Coordinate with marketing to create compelling product messaging, case studies, and launch plans for new features.
  • Define and track key product metrics, such as adoption, engagement, and customer retention, to measure product performance.
  • Conduct regular product reviews and adjust priorities based on feedback and data-driven insights.
Requirements:
  • 4+ years of experience as a Product Manager in a SaaS or B2B technology company.
  • Proven experience managing AI-powered products, ideally in knowledge management, competitive intelligence, or marketing tech.
  • Strong understanding of AI concepts, including NLP, machine learning, and predictive analytics.
  • Familiarity with the needs of competitive intelligence and marketing departments in large enterprises is a plus.
  • Demonstrated ability to lead cross-functional teams in an Agile environment.
  • Experience building and executing product roadmaps from concept to launch.
  • Excellent communication and presentation skills, with the ability to influence stakeholders at all levels.
  • Strong analytical mindset with a focus on data-driven decision-making.
  • Familiarity with product management tools and analytics platforms.
What We Offer:
  • Competitive salary and benefits package.
  • Flexible schedule and remote work options.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

We're an equal opportunity employer and welcome applications from diverse candidates. Please submit your resume and a cover letter explaining why you're the ideal candidate for this role.



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