Account Manager

1 day ago


San Jose, California, United States Consolidated Electrical Distributors Full time
Job Title: Account Manager

We are seeking a highly skilled Account Manager to join our team at Consolidated Electrical Distributors. As an Account Manager, you will be responsible for owning multiple customers' books of business, ensuring customer satisfaction, and providing sales support.

Key Responsibilities:
  • Proactive customer account management: Assign specific customer accounts and be accountable for those customers having a consistently positive experience with the company every day.
  • Write up customer orders, engage in pricing and availability discussions, and create processes and strategies to help customers stay organized and informed.
  • Engage in ongoing learning and training in solar equipment to give customers advice on products and product alternatives.
  • Provide insight into purchasing decisions for the company team based on conversations with customers and a well-established customer relationship.
  • Provide customer service to walk-in retail customers, handle cash/credit sales transactions, and telephone sales support.
Requirements:
  • Previous customer service and/or administrative experience is required (1+ years strongly preferred)– retail, hospitality, restaurant, etc. preferred, but office experience will be considered as well.
  • Computer proficiency is required.
  • Demonstrated ability to provide high-level customer service and handle multiple priorities at once is essential.
Preferred Qualifications:
  • Bachelor's degree in a related field.
  • OR 2 years industry experience.
Working Conditions:

Conditions vary and will include warehouse, office, and external environments. Activities will include lifting, sorting, standing, possible extreme heat/cold conditions. Office work may include sitting for extended periods. May include some travel – both by car and by air.

CED is an Equal Opportunity Employer - Disability | Veteran.

Compensation Range:

The compensation range for this position is $55,000 to $65,000 annually.

The following additional compensation may be applicable for this position:

Profit Sharing


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