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Account Manager

2 months ago

San Jose, California, United States ArcBest Full time
About the Role

ArcBest is a logistics company seeking a skilled Account Manager to join our team. As a key member of our sales team, you will be responsible for growing and maintaining profitable business relationships with our customers.

Key Responsibilities
  • Develop and implement sales strategies to meet customer needs and drive business growth.
  • Identify customer challenges and develop solutions to create opportunities.
  • Build and maintain strong relationships with customers through regular communication and face-to-face meetings.
  • Monitor industry competitors, new products, and market conditions to stay ahead of the competition.
  • Collaborate with customers, front-line management, and various ArcBest departments to achieve sales goals.
  • Negotiate service requirements and prices, and establish service packages that meet customer needs.
  • Assist in collection process and cargo claim prevention, as needed.
  • Maintain accurate territory account information in ArcBest database.
  • Complete monthly sales audit reports and expense reports, as company guidelines require.
Requirements
  • Bachelor's Degree, preferred or relevant experience will be considered.
  • Transportation industry and related sales experience, preferred.
  • Proficient in Microsoft Office Suite.
  • Knowledge of business solutions, competitors, and decision makers, preferred.
  • Knowledge of ArcBest company policies, services, computer systems and services capabilities, preferred.
  • Current and legal driver's license to operate motor vehicle.
About ArcBest

ArcBest is a logistics company with a team of creative problem solvers who deliver integrated solutions for complex supply chain challenges. We are committed to our values-driven culture and are seeking a talented Account Manager to join our team.