Fitness Ambassador

4 weeks ago


Green Valley, Arizona, United States Planet Fitness - PFNoCritics Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Fitness Ambassador at Planet Fitness - PFNoCritics. As a Fitness Ambassador, you will be responsible for creating a positive member experience by providing exceptional customer service to our members, prospective members, and guests.

Key Responsibilities:
  • Provide a superior level of customer service to members, prospective members, and guests.
  • Handle all front desk related activities, including answering phones, checking members into the system, and facilitating new member sign-ups.
  • Assist in maintaining the neatness and cleanliness of the club.
  • Respond to member questions and concerns in a timely and professional manner.
Requirements:
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude.
  • Punctuality and reliability is a must.
  • Exceptional customer service skills.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.
About Us:

Planet Fitness, Inc. (NYSE:PLNT) has revolutionized the fitness industry with a mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone.


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