Customer Experience Ambassador

1 week ago


Prescott Valley, Arizona, United States makayla chadwick - State Farm Agent Full time
Job OverviewAre you a customer-focused individual who thrives on delivering exceptional experiences? As a State Farm Agent Team Member, you will play a vital role in promoting our premier insurance and financial service products to customers. Our agents are dedicated to building enduring relationships and providing personalized solutions to meet diverse customer needs.

Key Responsibilities
  • Forge strong customer relationships and proactively follow up to ensure continued satisfaction.
  • Employ a customer-centric approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
  • Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.

What We Offer
  • Salary plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Professional development
  • Abundant opportunities for career advancement within our agency
  • Hiring Bonus

Requirements
  • Genuine interest in marketing products and services that align with customer needs and preferences.
  • Exceptional communication skills across all channels - written, verbal, and attentive listening.
  • A people-centric mindset with a keen eye for detail.
  • Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
  • Proficiency in learning and navigating computer functions efficiently.
  • Collaborative spirit, thriving in a dynamic team environment.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

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