Hospitality Operations Manager

2 weeks ago


Batavia, New York, United States Oakfield Hospitality LLC Full time
Job Overview

We are looking for a dedicated and experienced Hospitality Operations Manager to oversee the daily functions of our hotel facilities at Oakfield Hospitality LLC. This role requires a strategic leader who can manage a diverse team while ensuring exceptional guest experiences.

Benefits and Perks

  • Attractive salary package
  • Opportunities for professional development
  • Dynamic and engaging work environment

Key Responsibilities

  • Supervise all staff members and establish clear performance objectives
  • Recruit qualified candidates in line with company standards
  • Coordinate hotel operations and delegate tasks to maximize productivity
  • Manage financial budgets and analyze performance metrics
  • Design and execute effective marketing strategies to enhance hotel visibility
  • Engage with guests to address inquiries and feedback
  • Resolve maintenance and operational issues as they arise
  • Collaborate with external partners, including suppliers and event coordinators
  • Conduct regular facility inspections to ensure compliance with health and safety regulations

Qualifications

  • Previous experience in hotel management is preferred
  • Understanding of hospitality industry standards
  • Proficient in English; additional language skills are advantageous
  • Knowledgeable in hotel management practices and relevant regulations
  • Strong problem-solving skills with a customer-oriented approach
  • Outgoing and approachable demeanor
  • Exceptional communication abilities
  • Strong organizational and time management skills
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred

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