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Operations Manager
2 months ago
The Operations Supervisor is responsible for overseeing the daily activities of a manufacturing shift to ensure safe, efficient, and secure operations, meeting production, quality, and regulatory requirements.
Key Responsibilities- Supervise and assist employees, including assigning and directing work, investigating incidents and issues, and effectively resolving conflicts.
- Train and ensure employees follow job and safe work requirements.
- Use root cause analysis tools to identify preventative and corrective actions to eliminate problems.
- Assist in developing and maintaining departmental work instructions and SOPs.
- Recommend measures to improve quality of service, increase efficiency of department, work crews, and equipment performance.
- Proactively confer with other supervisors to coordinate activities between departments and serve internal customers.
- Maintain standards of health, safety, food, and security, including GMP, HACCP, SQF, as per Company policies and applicable regulations.
- Meet functional responsibilities by effectively interacting with Maintenance, Quality Assurance, Human Resources, Material Handling, and Finance departments.
- Communicate and work with employees to resolve issues and problems.
- Support all regulations, policies, procedures, work rules, and the Collective Bargaining Agreement.
- Bachelor's degree plus 5 years of direct manufacturing supervisory experience and/or training, or an equivalent combination of education and experience.
- Experience working with high-volume, automated processing equipment.
- Supervisory experience in a unionized environment.
- Dairy and/or food processing knowledge.
- Demonstrated leadership skills and ability to manage and coach team members.
- Good people skills.
- Proven ability to implement and enforce process improvement initiatives.
- Strong decision-making skills.
- Excellent verbal and written communication skills.
- Detail-oriented and highly organized with excellent follow-up practices.
- Ability to supervise hourly team members and interact with all levels of management to maintain a positive and productive work environment.
- Proficient in Microsoft Excel, Word, and Outlook.
- Proven problem-solving and organizational skills.
- Ability to flourish in a fast-paced and diverse work environment.
The Operations Supervisor is exposed to O-AT-KA customer and product information on a consistent basis, requiring a high degree of discretion.
The Operations Supervisor directly manages union workforce employees, operating under the guidance and general direction of the Sr. Operations Supervisors and the Production Manager.
Work Environment- This job operates in an office environment and in a manufacturing plant, requiring the ability to sit, stand, walk, bend, stretch, and lift up to 35 pounds.
- The employee will be exposed to noise, wet floors, moving machinery, strong smells, etc.
- Operations Supervisors work on a 9-hour shift to cover 24/7 manufacturing facility (nights as assigned by Department Manager: 12am-9am); schedule will include some weekends.
The salary range for this position is $64,000 - $87,000 per year.
