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Data Management Specialist

1 month ago

Washington, Washington, D.C., United States Children's Law Center Full time
Job Title: Data Management Specialist

Job Summary:

The Data Management Specialist will play a key role in fostering high-quality data collection across all teams at Children's Law Center. This position will be responsible for day-to-day data management, including data cleaning, compliance, and quality control, report generation, and management of dashboards.

Responsibilities:

  • Serve as the main administrator of the case management system, Legal Server.
  • Support comprehensive technical and administrative guidance of all systems for staff.
  • Identify patterns in help requests and discuss issues with the E&L team for resolution.
  • Lead onboarding and ongoing Legal Server training for staff, as well as training on data collection processes and requirements.
  • Develop, update, and review training materials, such as frequently asked questions, microlearning videos, and tip sheets.
  • Lead the mockup, testing, and implementation of Legal Server modifications.
  • Develop and maintain project work plans as they pertain to Legal Server modifications and data collection processes.
  • Review Legal Server product developments, enhancements, modules, and features with the E&L team.
  • Ensure data integrity by conducting frequent data compliance checks against data collection protocols, correct and update data in Legal Server, and follow up with staff as necessary.

Requirements:

  • Excellent attention to detail, organizational, time management, and problem-solving skills.
  • Ability to easily adapt to changes in a fast-paced work environment.
  • Ability to work independently and as part of a team.
  • Ability to effectively communicate results verbally and in writing to audiences of various levels and backgrounds.
  • Experience drafting written communications, such as process documents, talking points, and reports.
  • Experience presenting and translating data findings verbally.
  • Project management experience.
  • Knowledge of program evaluation methodologies (e.g., developing surveys, analyzing survey responses).
  • Experience in customer service, client management, or related roles.
  • Prior experience conducting program evaluation or applied research, preferred.
  • Experience with visual basic for applications (VBA) and macros in Excel, preferred.
  • Experience with case management systems, preferred.
  • Prior experience working with communities with limited financial resources, preferred.
  • Experience using project management software or tools (e.g., Asana, Tello, Microsoft Project), preferred.

Preferred Qualifications:

  • Associate's or Bachelor's degree or certification in a relevant field (e.g., sociology, psychology, public health, political science, economics, policy, etc.) with coursework in data analysis, performance monitoring, and evaluation, and/or applied research, for example, preferred.
  • Experience with no-code and low-code systems (e.g., Efforts to Outcomes, Apricot), strongly preferred.

Salary and Benefits:

The salary for this position ranges from $55,000 to $65,000 annually based on relevant experience. Children's Law Center offers a generous benefits package that includes medical, dental, vision, and short- and long-term disability insurance; employer-provided retirement contributions; flexible spending plans; and vacation, sick, holiday, family, and medical leave.

Children's Law Center is a 501(c)(3) organization. Employees with federal student loan debt can apply for Public Service Loan Forgiveness. For more information, go to https://www.childrenslawcenter.org/careers.

Children's Law Center is committed to fostering a diverse and inclusive environment. If you believe that you need accommodation to search for, or apply for, one of our positions, please send an email to hr@childrenslawcenter.org. In your email, please include the accommodation you are requesting and the job title you are applying for.

It may take up to three business days to receive a response to your request.

Hybrid Working Conditions:

Children's Law Center is currently operating on a hybrid work schedule. Employees are required to work in-person from Children's Law Center's office a minimum of two days per week. At least one of these days must be either Tuesday or Wednesday. The hybrid work schedule is subject to change based on organizational needs and/or best practices for health and safety. Hybrid work expectations may vary depending upon role responsibilities.

Work Authorization:

Applicants must be authorized to work for any employer in the U.S. Children's Law Center is unable to sponsor or take over sponsorship of an employment visa at this time.

Background Checks:

Candidates who receive a conditional offer of employment will be subject to a background check.