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Resettlement Coordinator

4 weeks ago


Houston, Texas, United States YMCA of Greater Houston Full time
Resettlement Clerk Role

YMCA International Services is a unique branch of the YMCA of Greater Houston that serves Houston's refugee and immigrant communities. As a Resettlement Clerk, you will play a vital role in helping refugees and immigrants access social support services and become self-sufficient.

Key Responsibilities
  • Support Resettlement Case Managers by following up on benefits applications and ensuring they are complete for processing.
  • Provide documentation to the Benefits Office as requested and enter case notes and copies of documentation into the program database and client case files.
  • Assess 30-day review notations for completion at 60 days and report suspicious behaviors and policy violations.
  • Meet deadlines related to supporting systems and employee compliance.
Outcomes
  • 100% of 60-day file reviews are completed within a timeline established by the supervisor.
  • Accurate data entry reflected between case files and database.
Requirements
  • Excellent written and verbal English communication skills.
  • High School Diploma and relevant professional experience.
  • Previous experience with benefits applications preferred.
What We Offer
  • Highly competitive compensation.
  • Generous and flexible PTO.
  • Health, dental, and vision insurance.
  • Long-term disability, basic life insurance, and other voluntary benefits.
  • 403(b) retirement plan.
  • Free YMCA membership.