Student Resource Coordinator

2 days ago


Portland, Oregon, United States College Housing Northwest Full time
Job Title: Student Resource Coordinator

We are seeking a highly skilled and compassionate Student Resource Coordinator to join our team at College Housing Northwest. This role is a critical part of our ARCS (Affordable Rents for College Students) division, which provides housing and rental assistance to students experiencing homelessness and/or housing insecurity.

Job Summary

The Student Resource Coordinator will provide professional-level coaching, service coordination, and case management support to ARCS students with diverse lived experiences. This role is responsible for assessing student barriers, needs, and resources, developing and implementing individualized support plans, and providing coaching related to financial literacy, tenant education, academic resource supports, and increased self-sufficiency.

Key Responsibilities
  • Assess student barriers, needs, and resources
  • Develop and implement individualized support plans
  • Provide coaching related to financial literacy, tenant education, academic resource supports, and increased self-sufficiency
  • Support ARCS students through the life cycle of their CHNW rental experience
  • Provide ongoing support to students including monthly check-ins and providing resources
  • Act as main point of contact for post-secondary education and non-profit referring partners
  • Collect and document student demographic data, program activities, and outcomes in appropriate databases, forms, and reports
  • Provide logistical support for the program including event planning/scheduling
  • Prepare mailings and assemble materials for presentations, meetings, and events
  • Engage ARCS students in advocacy efforts including coaching for speaking engagements
Requirements
  • Associates degree or commensurate experience; Bachelor's or equivalent preferred
  • 2 years' experience in case management, social work, counseling, or a related field
  • 2 years' experience working in student housing or with post-secondary students in some capacity, non-profit experience preferred
  • Experience in conflict management, especially trauma-informed approaches
  • Demonstrated experience working with diverse and underrepresented populations
  • Strong computer skills/technical savvy
  • Strong writing, communication, and interpersonal skills
  • Collaborative nature
Benefits
  • Medical/Dental/Vision, with CHNW covering 90% of the premiums
  • $300 annual Wellness benefit
  • $500 annual Flexible Spending Account, paid by CHNW
  • Life, Short- and Long-Term Disability, paid by CHNW
  • Generous paid sick leave
  • Employee Assistance Programs
  • 15 days paid vacation time for new hires, increasing with years of service
  • 10 paid holidays
  • Paid Community Involvement leave
  • Paid Education leave
  • Monthly cell phone stipend
  • 401(k) with 5% company match after only 6 months
  • Opportunities for Professional Development

We believe that bad behavior on the part of businesses disproportionately hurts the most marginalized people in society, including people of color, people from low-income backgrounds, women, and LGBTQ+ people. Because we believe that these communities must be centered in the work we do, we strongly encourage applications from people with these identities or who are members of other marginalized communities.



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