Lead Solutions Architect

1 week ago

San Jose, California, United States Coactive AI Full time
Coactive AI - Lead Solutions Engineer

Coactive makes it easy to search, filter, and analyze visual content. Increasingly, image and video data captures the content we watch, the products we buy, and the work we do, and already represents 80% of internet traffic. But rather than being an asset, visual content is often a tax or even a liability because it is so hard to work with and understand.

Coactive solves this by bringing structure to unstructured visual data. Rather than spending months (or years) building complex infrastructure, data teams can unlock the value of their visual data in minutes to power use cases such as content understanding and moderation, search, and analytics.

We have the scars from building and working with the first generation of modern machine learning systems at Google, Meta, Pinterest, eBay, Lyft, and other leading organizations. Through our decades of experience, we have developed a playbook to democratize the toughest parts of machine learning systems; no PhD required.

This is an exceptional opportunity to work with one of Forbes' top 50 AI companies, backed by key investors such as Andreesen Horowitz and Bessemer Ventures. This position is truly a chance to be part of a category-defining team that is attracting top-tier talent interested in pushing the boundaries of what's possible in AI.

Key Responsibilities:
  • Lead the team responsible for guiding our customers through every stage of their journey with Coactive, from pre-sales technical qualification to implementation of the solutions.
  • Play a critical role in architecting, communicating, and delivering customer solutions, particularly during the ramp-up phase of Coactive.
  • Foster a culture of shared ownership and set a standard of excellence across the organization.
  • Balance innovation with pragmatism, emphasizing feedback and empathetic decision-making to align with both customer and team needs.
  • Find trends and develop processes & collateral to scale.
Requirements:
  • Minimum of 8-10 years of experience in sales engineering, professional services and/or technical customer success, with at least 3-5 years in a lead role.
  • Proven experience in a leadership role within a Solution Architecture & technical delivery function, preferably in a B2B SaaS and in a fast-paced environment.
  • Strong track record of managing cross-functional teams and driving successful customer outcomes.
  • Exceptional problem-solving skills and a strategic mindset.
  • Ability to balance innovation with pragmatic decision-making.
What We Look For:
  • A deep empathy for customers and team members, paired with a passion for technology and achieving team success.
  • A genuine curiosity and a willingness to consider new ideas and perspectives.
  • A collaborative mindset, prioritizing team success over individual recognition.
  • A focus on long-term outcomes, using analytical thinking and practical judgment to guide decision-making and strategy.
  • Exceptional communication skills, both written and verbal.

We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law.

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