Merchandise Operations Specialist
2 weeks ago
At Crate and Barrel, we are dedicated to inspiring purposeful living that enhances the joy of modern homes. With a diverse team of over 8,000 associates across 130 locations in the U.S. and Canada, we work collaboratively to drive results and innovate in the home furnishings industry.
Our commitment to our customers and our passion for quality design have been the cornerstones of our brand since our inception in 1962. As we continue to evolve with digital innovations, we remain focused on delivering beautifully crafted, responsibly sourced products that enhance the functionality and aesthetics of our customers' homes.
Position Overview:We are seeking a motivated professional with an inclusive mindset to join our team as a Merchandise Operations Coordinator. This role is crucial in maximizing sales growth and profitability by ensuring efficient management of item, retail, and purchase order data.
Key Responsibilities:- Oversee SKU setup and maintenance for a designated product category, including product development and photo samples.
- Create and manage vendor purchase orders while maintaining effective communication with vendors.
- Collaborate with vendors on purchase order modifications, ensuring timely updates with Planning teams to meet shipping deadlines and inventory requirements.
- Prioritize and execute SKU and purchase order creation as directed by cross-functional teams.
- Ensure data integrity for accurate sales tracking and reporting.
- Standardize processes and data elements to enhance operational efficiency.
- Facilitate resolution of data integrity issues and escalate concerns to relevant business and IT stakeholders.
- Support the onboarding and cross-training of new associates.
- Minimum of 1 year of experience in merchandising or a related field.
- Bachelor's degree is preferred.
- Proficiency in Excel and Google applications is preferred.
- Results-oriented with a focus on timely processing of SKU requests.
- Strong attention to detail while maintaining efficiency.
- Proactive in identifying data issues and proposing effective solutions.
Ability to clearly summarize complex business requirements in both written and verbal formats. Communicate effectively with all associates and business contacts in a timely manner.
Team Collaboration:Foster a strong sense of teamwork and demonstrate agility in assisting others to meet deadlines.
Customer Service:Exhibit a high level of service and support to internal teams, planning teams, agents, and vendors.
Technical Skills:Proficient in Business Objects, Excel, Access, and Google applications. Capable of learning company operating systems and merchandising processes. High proficiency in compiling and summarizing large datasets clearly and concisely.
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